Overall Ratings & Reviews Riad Mumtaz Mahal

Beautiful building, friendly accommodating staff, excellent location near lots of fantastic restaurants and right next to the beach and markets. Very highly recommend.

Was very cold and uncomfortable

Ideally located in thé médina Staff really helpfull

Loved this Riad, I would only suggest that the breakfast is the weakness, jam and bread is not a continental breakfast, no eggs, cheese, or meats, This is the only negative on the service. The roof terrace was also disappointing and well below expectation. So in summation, the riad is beautiful, and my message to te RIAD is - my room was great and your staff are great, but you need to improve the quality of your breakfast, and put some thought into landscalping and updating your roof terrace.

Decent location. No services to speak of at the hotel. The breakfast seems like it starts whenever they get around to it. Never once did it start serving near posted times. Better to go down the street to one of the cafes.The front desk insisted we had to pay cash and asked us to do so 1 day before our departure.

The property is beautiful, very well thought out and intricate decor. Bed very comfortable and good WiFi throughout. The room was clean and the man on reception when we checked in and most mornings was lovely. Breakfast was nice apart from one day when there was toasted stale bread. On the first morning of our stay we woke to find a TV show shooting in the hotel. Warning would have been nice as we had planned to spend the rainy day relaxing in the room and getting a massage - but it was too noisy, and we couldn't send out laundry as staff were too busy. We also had to go out in the rain to get between breakfast and the stairs to go to the room as the elevator and main part of the hotel were out of bounds due to filming. The day after the rain there was banging all morning, presumably roof repairs after the rain? Not there fault. Language barrier with staff in the evening and night shift, but nothing major. Sometimes slow to get back into the hotel as the door is locked in the night. Would stay again, but wouldn't rush back.

The place has amazing moorish decorations. Room are very widw with high ceiling. Very impressive. The only downside was the horrible mattress. I woke up with back pain after few hours. My wife had the same problem. Uncomfortable bed.

Centrally located, beautiful decor and wonderful staff

It was a good stay

Beautifully designed, the staff were friendly and helpful. We really enjoyed our stay. Thank you :)

Lovely place and week located at medina entrance. Big room and well furnished. Just problem with wifi and poor breakfast

Great centrally located Riad, Highly recommend .

The riad is really beautiful! Staff was friendly - they even brought tea up to my room at 11pm, which was very kind. The breakfast was decent, but small. The location is perfect - on the outside perimeter of the Medina, so parking is close and it’s easy to find.

Delightful decor, not unique by Moroccan standards but very pleasant. Spa was nice and relaxing. In outskirts of souk/medina with parking in public harbour car park. Wonderful large bath worth the fun but be prepared for long full time. In short would visit again but suited for short break 3-4 days as no great facilities although roof top does allow limited sun bathe.

We loved everything about this hotel! It was quiet, clean, the rooms were much bigger than expected and the bed was very comfortable. This is probably the most beautiful place we've ever stayed! The staff was amazing, as well and they were very courteous and tried hard to accomodate our special requests. We had a delicious hearty breakfast every morning on the rooftop terrace overlooking the ocean, and the location couldn't be more perfect. Highly recommend and we'll definitely be staying there again next time.

First of all the architecture and decorations are stunning and worth the visit in themselves. However, the hotel and service need a review and a level-up to align with 4 stars standards. We were particularly surprised by

Oh wow! What do I say about this place. It was an awesome experience, comfortable clean and cozy. This is the most authentic Moroccan/Arabic themed hotel we saw. The Ros are so classy, comfortable and cozy. Well located and away from the extremely noisy places. The terrace area was fantastic with a beach view to have breakfast or other meals. We are vegetarians and they made sure to have enough vegetarian options. I will insist that anyone and everyone going to Essaouira must stay here, it's just fabulous. We would also like to thank Amal who made sure that we have a comfortable stay and helped us in arranging for a taxi pick-up from the airport. The hammam, spa and massage in the Riad is also fabulous with professional staff.

We celebrated my fathers 80th Birthday here and stayed for 2 nights and booked 5 units. They were all spotlessly clean, spacious, nicely furnished with great kitchens and bathrooms. The management could not have been more helpful or pleasant. The function room was brilliant for our party. Great service, delicious food and excellent bar set up. I would highly recommend this property. The golf club house has a restaurant and serve breakfast, lunch and dinner. Nice walk to 13th Beach.

perfect!

Check in was slow and my room wasn’t ready which was disappointing. Service was not friendly. Took a few days for the staff to warm up and be friendly towards me. Breakfast is very basic indeed and served in the dimly lit restaurant With zero atmosphere next door.. Rooms are very large and beautiful. Good location. Cleaning lady is fantastic and very friendly. WiFi is very slow and doesn’t work well.