Overall Ratings & Reviews Lion and Pheasant Hotel

With its exposed beams and spacious layout, the loft suite we stayed in for one night had a quirky charm and was attractively furnished. Our first impression was one of amazement. Unfortunately, the outside temperature was around 30°C, and the room lacked air conditioning. To make matters worse, the exhaust from the restaurant’s air conditioning unit was located right next to the room. It produced a noise comparable to an airplane taking off and woke us up at 7:00 a.m. The mattress was also too soft for our comfort. On a positive note, the service was prompt and friendly, the breakfast was tasty, and parking was free.

Liked:- the friendly staff, the overall cleanliness of the room, the lovely towels and the comfortable bed. The bottle of tap water replenished each day. Not so much:- the room had hanging space but no drawers for storage and a very slender table area that was crammed with a tea tray, the tv, a kettle and a lamp (all three vying for the only two wall sockets right under the table). No biscuits on the tea tray (a small detail but a fairly standard provision). In the bathroom, rust marks on the replacement loo roll stand and staining on the radiator. Breakfast was hit and miss. My partner’s was fine but mine not so much; on day one they had run out of the avocado option and on day two my vegetarian option had both lukewarm beans and lukewarm v. sausages, inedible. Overall, it definitely didn’t feel AA 4 star experience.

A lovely hotel with excellent staff. Located in the centre of the town. Car parking accross the road at a NCP car park. Not suitable for disabled people as lots of stairs and no lift. Had a shower over the high bath but no bath rail was there to help slipping. Food good and I would recommend this hotel.

Lovely hotel with parking, entrance a bit tight owing to the age of the building, clean, comfortable, in the 'deluxe room' . Excellent choice for breakfast.

I had a really pleasant stay. One night in The Studio. Really nice room tucked away from main hotel. Staff very friendly and helpful and clean sheets and towels!! Breakfast very good. Job done.

Staff friendly and helpful. Room comfortable and spotless, nice bed slept well. Had evening meal at hotel and it was first class, nice atmosphere in the bar and whilst dining. Would definitely stay there again and recommend it to others.

Small room and cold when I arrived. Also the world’s smallest arch way to get into the parking.

Beautifully decorated and spotlessly clean, the staff were friendly and accommodating to our needs. Breakfast was delicious with plenty of options. Ideal location for walking around Shrewsbury, close to parking, river walks and the town centre.

Studio room was lovely. Only very minor comment was that the room was extremely cold when we first went in, and the heated towel rail in the bathroom didn't seem to work

Hard to access parking, but plenty of room once in. Friendly receptionist, nice room, comfy bed. We worried it would be noisy as the room faced the street, and was noisy all day, but was quiet while sleeping. Breakfast was good, we ate dinner elsewhere so can't comment. Easy walk to see all of Shrewsbury. A few minor annoyances: 1. Walking around the room made the hangers in the wardrobe rattle, due to loose floorboards maybe, - we had to take them out. 2. The key didn't initially work, reception very helpful. Turns out there was a knack 'some are a bit sticky'. 3. We went for a walk before checking out and found they'd already cleaned the room when we returned, which made us feel guilty for washing our hands!

Lovely friendly staff, cozy feel and relaxed atmosphere. Room was spacious and tastefully decorated. Very tasty breakfast with plenty of choice. Parking at the rear of the hotel ideal! Will definitely come back again!

Staff made us feel very welcome The property was very tastyful Bedroom was cosy and warm ......Only thing that was odd TV is small Had a lovely stay

The staff is very friendly

Nice quiet room. Helpful staff who all had a sense of humor. Good food. Would definitely recommend.

We had a lovely 2 night stay at the Lion and Pheasant. The room was lovely and large, we were across the yard from the main building. There was someone above us and because it was wooden floors we could hear them walking. The breakfast was lovely and freshly cooked

Very comfortable room, the staff were lovely and friendly. Great location for exploring Shrewbury and using public transport.

I stayed one night and had a wonderful experience. From the staff, service, breakfast, and AMAZING dinner. Thank you. The only issue i had was climbing up the stairs to my room i had a hip surgery and was painful going up and downstairs

Fabulous stay thank you - tapas restaurant is amazing

The staff was pleasant and cheerful both at check-in and in the restaurant. We stayed for two days. What was surprising to me is the fact that we had no housekeeping. No turn down, no cleaning of the room, making the beds, refreshing towels, nothing. I wonder if this was carried over from Covid when staff were not entering guests rooms but at the rate we were paying I expected housekeeping. I was told at check out if we wanted housekeeping, we should have requested it. I find this to be a bit absurd. It’s the reason I choose to stay in a hotel rather than an Airbnb.

Parking management was chaotic! Evening meal was not well presented and veg rather "soggy". Staff were mainly mainly helpful and pleasant but not coordinated with information. Told dinner would be in the downstairs public dining area and then as pre booked guest it would be in an upstairs dining area