I booked the Nomad Temple Tulum hotel but we didn't stay in the Nomad Temple Tulum hotel because upon arrival we were told that hotel was closed because of noise from neighboring construction. While I appreciate that this is an issue they could have told us this beforehand and not surprise us with it on the day of arrival. So we stayed at the partner Be Tulum hotel which is nice but not what I booked. Instead of a Beach View room we did not have a beach view. So instead of settling into the place you have been looking forward to, based on pictures and reviews, you now have a different hotel that the person at reception keeps telling you "is also nice", and you have to weigh your options and level of aggravation that you want to deal with. In the end we had a nice time and Be Tulum is a nice hotel, but springing this on people as they arrive is not the way to do this.