Overall Ratings & Reviews Nomade Tulum

Loved the beauty of nature and the whole aesthetic of Nomade

There is no heated water in the pools and no hot tub other than that the location and property are nice! The showers work fine.

Best hotel in tulum

we really enjoyed our stay at nomade. the beach was wonderful and restaurants on-site were stellar. the beach was exquisite and it was easy to get a good spot, at least in the morning. the daily complementary breakfast at macondo was excellent and a nice touch. kuu was amazing and the best meal we had while in tulum. the only activity we did was yoga, which was great, but they offer a lot. it was located close to other restaurants we went to such as arca and wild. the room itself (jungle) was nice and cleaned daily. it was plenty of space for two. the only thing was at night the place turned into a strange club-like atmosphere. one night, there was a line to get back into the hotel with people just trying to go dance at macondo. it was odd for us to try to push through this group to explain we were guests and staying there, and they’d let us in immediately, but it was still strange (they could’ve had a separate line or area for hotel guests to get through quickly, as a suggestion). it also went until around 2am and was audible from our room, but at a level that we still could sleep soundly (as we generally did). also, as a side note, we went to gran cenote and it was quite expensive to get there ($110 USD), as it was somewhat far, but it was a beautiful and a sweet experience. last, all of the staff were great, although the front desk wasn’t always the most helpful. altogether we really liked this hotel!

I did not receive any Expedia VIP benefits. I was charged for the upgrade. The hotel is overpriced for what it offers. Amenities and comfort are limited. The food was decent but was ridiculously priced. Staff was largely indifferent. The room was not comfortable.

Nothing was special about Nomade. I have been to Tulum over 20 times, I definitely enjoyed other hotels a-lot more. -Ricardo the conceirge was really nice and Helpful -mideternean restaurant waiter was rude and asked for extra tips at the end after literally we asked him for the check 3 times. We always tipped every where we went but this specific waiter was not professional -Front desk was nice except the last day when we were checking out the bell man didn't come to get our luggage per our instruction, we had to carry our luggages all the way to the front and Receptionist didn't bother neither apologized. -the room is wood floor and had screws and nails coming off the floor at the Aire suite. I won’t be back again. I would rather stay at Papaya playa or Be Tulum. I will not be back to No

We loved our stay at Nômade ! The property is a magical jungle getaway. programming offered is fabulous. Good service and beach set up is fantastic relaxing and luxurious but not pretentious. One pro tip is make sure to research the type of room that best suits your needs as there are any varied options. We had a fabulous bungalow room nestled in a jungle setting. But the glamping tent room with outdoor bathroom is an adventure and might not be for everyone. Lots of other room types are available. I loved the flexibility

Great stay in the treehouse, amazing experience! Beach club was also great, probably one of the best in Tulum. Lovely staff.

The people in service roles at the restaurants and beach are great. Beach situation is great. The administrative staff is not, they’re unresponsive and don’t follow through. It’s overpriced for what it is now and you do not get the hospitality or concierge/service you would at a Belmond, Four Seasons, etc. they offer zero help. We were charged $150 for using the room’s sunscreen supply on the way out… They figured out the playbook on nickle & diming, and not leaving guests wanting to take a return stay.

Great stay! Amazing staff with on property pool and amazing restaurants.

Great

Everything was nice

Excellent staff! Even better location!!

Hotel Nomade is an absolute dream! The beachfront is one of the most stunning I’ve ever seen (and I grew up on the Florida coast). The architecture is gorgeous, blending seamlessly with nature, and the atmosphere feels like the ultimate adult summer camp—pure relaxation and adventure. The staff was incredibly kind, and the breakfast (included via Hotels.com) was one of the best ever. We were also thrilled to receive an amazing upgrade. The amenities are top-notch—bikes included, a beautiful pool, and daily yoga, Pilates, and breathwork classes. Plus, easy access to fantastic restaurants made exploring effortless. If I had one small note, our room (#14) could use a slight refresh—some finishes felt a bit worn, the mirror in the bath was FAR too low and extra seating would be nice. But honestly, this was a minor detail in an otherwise perfect stay. We can’t wait to return—again and again!

This is my 5th or 6th stay at the Nomade, we have been coming here over the years since 2017, and in that time really seen the hotel evolve. It's such a stunning location, set in tranquil jungle, perfectly landscaped, with the most beautiful patch of beach. But something is missing. All the amazing touches that used to make each stay magical have been removed.... Most notably, the incredible breakfast that used to be included. I wouldn't mind this too much, I'd be happy to pay.... But the new menu is very limited and depressing compared to their old menu. We only ate here once all week. The team who work on guest relations, especially Jose and Clementine, were brilliant. They truly encompass the Nomade vibe that seems missing elsewhere. Wonderful spirits who we enjoyed speaking with. The range of activities are also great. But Tulum is becoming very expensive, and the little extra touches that used to set it so far ahead have now gone. We will return, but will always miss Nomade of 2019.

I was not sure what to expect going to Tulum and my expectations were exceeded at every turn. The friendliness and cleanliness are second to none. The beach and grounds were gorgeous and well maintained. I can't wait to go back.

Nomade is my favorite and only place I stay in Tulum, I have tried multiple other hotels at zona hotelera. Nothing compares to Nomade, the energy, the staff reallly makes you feel like you are family. Everyone knows you by your name. Makes you feel welcome, lots of meaningful activities, healing sessions, yoga. Amazing food, restaurants with great waiters and hospitality 1000%! That makes Nomade really is the staff, I hope the owners gives them the pay and appreciation they deserve !

Staff especially Paola was so helpful

Good vibes and blissful

I only stay at nomade when in Tulum, its the best hotel, the best staff, nothing compares to nomade! Thank you Fam!