8.2
Very Good
From 162 reviews
Provided by travellers on
Cleanliness

8.2

Room Comfort

8.3

Meal

7.9

Location

7.8

Service and Facilites

8.2

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Traveller Reviews Puri Suksma Ubud

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40
Customer reviews
Made N. P. D.
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8.5
/10
Reviewed 170 week(s) ago
Good, only the facilities can be improved again, there is no coffee maker and drinking water as described, toothpaste, shampoo and tissue are not provided as in general, good and friendly service, facilities are not satisfied, thanks.
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1 people find it helpful
Accommodation's Reply
19 Apr 2022
Dear Nilam Mother, Thank you for choosing Uma Ubud. Sorry for your inconvenience for the lack of facilities that you did not get while staying at Uma Ubud. We will improve our services, especially for facilities and equipment as you said. Once again, on behalf of our management, we apologize for the inconvenience. Thank you. Uma Ubud.
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Lena
icon-origin-TRAVELOKA
6.2
/10
Reviewed 192 week(s) ago
No soap and shampoo provided, only towels. Standard breakfast of fried rice and hot tea. But the breakfast took a long time, I ordered it in the evening so that it was delivered at 9 o'clock at 11 o'clock and then it was delivered. The swimming pool is also a bit dirty. The AC is not that cold. Friendly service.
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I KETUT D. W.
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Family
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8.5
/10
Reviewed 281 week(s) ago
Not bad for staying a few days for a vacation with family, clean rooms, good breakfast, friendly service
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+2
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Annisa D.
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Family
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9.4
/10
Reviewed 286 week(s) ago
The staff is helpful, the food is good, the place is clean, the pool is okay, just the state of the standard rooms is overall okay, thank you.
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Khulil A. M.
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Romantic
icon-origin-TRAVELOKA
9.7
/10
Reviewed 288 week(s) ago
Really recommended for those who want a vacation in Bali with a calm, and comfortable atmosphere. the environment is very cool, with a neat view. The hotel is nice and clean. The staff are friendly too. 😊
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Ni Made D. N. J.
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10.0
/10
Reviewed 288 week(s) ago
Very pleasant, the rooms are clean, the location is convenient and the view is very nice.
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Made
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Backpacking
icon-origin-TRAVELOKA
8.4
/10
Reviewed 289 week(s) ago
Booking 2 rooms, one pool view and one garden view. I stayed in 209 which is a garden view room. Very satisfying stay experience with friendly staff who serve guests well. a strategic place for traveling at the turn of the year and the quiet atmosphere and the chirping of birds adds to my personal enjoyment. the swimming pool is open 24 hours, and breakfast starts at 8 to 10.30. only a few still asking questions, why do domestic and foreign breakfast places not just combined into one place. not how, but we don't feel equalized.
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Putu A. D. A.
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Romantic
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8.5
/10
Reviewed 289 week(s) ago
nice place, good food, friendly staff
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Hoang N. D.
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Romantic
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6.5
/10
Reviewed 304 week(s) ago
Hotel is ok, but the door is not good cause it has gap between 2 doors. Bed is awesome. Very soft. Some staffs don't know exactly what they have to do, need to train again BTW, the shop next to hotel is very great, everything is cheap, old lady is very friendly.
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Martha K. S.
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Family
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9.4
/10
Reviewed 314 week(s) ago
Room, food and staff okay. But access is quite difficult because it is very narrow.
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Doan T. H.
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Backpacking
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8.3
/10
Reviewed 314 week(s) ago
Nice place. But room is quite old and a bit smelly. Breakfast is great.
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Phetvilay X.
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Backpacking
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9.3
/10
Reviewed 315 week(s) ago
Clean room, clean room, beautiful view, good food, very like, very welcoming staff, very good value, price, hundreds, but satisfied with millions
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Rimba T. B.
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Family
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8.5
/10
Reviewed 316 week(s) ago
The nice hot water room ran out of breakfast instead of the narrow hiace entrance buffet not included in the owner who was a bitchy girl friendly employee.
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Makbul A. S. P.
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Family
icon-origin-TRAVELOKA
9.4
/10
Reviewed 316 week(s) ago
Nice hotel, low budget hotel that is right, just as cheap, just as clean, just as the service is, when it's calm, value for money is the main thing.
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A A I. D. W.
icon-origin-TRAVELOKA
5.7
/10
Reviewed 317 week(s) ago
Service is ignorant. Not friendly. Not according to the name suksma means. thanks. But guests checking out don't say anything, thank you. Many caterpillar rooms enter. Maybe it's because of forests and rice fields.
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KADEK ANGGA SEPTIARI
icon-origin-TRAVELOKA
6.0
/10
Reviewed 318 week(s) ago
The location of the hotel is far and access to the entrance is small, the staff is very unfriendly.
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KEVIN H.
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Family
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8.8
/10
Reviewed 318 week(s) ago
Although the main access extremely narrow, but the hotel was quiet recommended.
1 people find it helpful
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Miss B.
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Romantic
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8.5
/10
Reviewed 318 week(s) ago
The hotel is nice and the waiter is friendly.
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Shinta D.
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Family
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6.0
/10
Reviewed 318 week(s) ago
The access road is very difficult, the entrance is very small, for big big cars no. just experience, my family of 2 adults 2 children (ages 7 and 3) somehow my 7-year-old child was charged, I thought it was possible to add extra bed but it was not at all just to add breakfast + small bottled mineral water. Though for facilities, places, cleanliness of comfort is really good. Really disappointed, if you are already in the hotel you can't get anywhere because parking is limited as well as roads are not adequate, finally when we are wasted a day. Good thing a nice swimming pool, nice view. Only the charge and road access constraints make it hard.
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+5
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Ky Diep
icon-origin-TRAVELOKA
9.7
/10
Reviewed 321 week(s) ago
Nice hotel, everything gives you a feeling of peace, good breakfast and is served fresh fruit juice, very large bed, clean pool, near ubud center, very cheap price compared to quality , hope to stay for more days next time.
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