Breakfast quality Drivers and kitchen staff kindness

Hotel Ipė is a great choice for early travelers. The breakfast starts at 5:45 am, but really it was ready before the official starting time. "Six stars to that"! Both kitchen ladies, just extremely kind!!! If I use the hotel again, will be because of them, and the shuttle drivers attitude. The menu is very good, it includs fruits, cereals, milk, coffee, a variety of breads, with options for you to make your own panini (hot sandwich) "Five stars" The shuttle drivers, the both we had, were very helpful, open, polite, cheerful "Five stars" The receptionists , both (young man and a lady) not very kind. They didn´t act like wanting to help. Almost gave the impression that were unhappy with their job. Like on "Don´t bother me" kind... "Three stars" Maintenance of the hotel was not very good. Both of our room had mini refrigerador not well attached to the wall, so when we tried to open them, they moved from side to side (Rooms 404 on December 31th, and room 311 on January 8th. The elevator were getting stack on January 8th. Very scary :(, even though it happen with a group previous to us using it, so we didn´t go thru the nightmare of being stock in a elevator, untiel help came... "Two stars"

Older hotel/rooms but staff was nice.

Precio calidad, muy buena, no puedes pedir mucho por lo que se paga, tiene lo basico, desayuno buffet, traslado aeropuerto-hotel-aeropuerto. Muy bien.

Firam por apenas algumas hirss

The Hotel bathroom stinks every time someone on the room above me flushes the toilet. There's no extra toilet paper on the room . You need to ask the staff and they handle to you the toilet paper unprotected. I will never book this hotel again .

The hotel is outdated and needs to be renovated. It is old and it doesn’t look like in the pictures.

Is close to the airport but it’s very far to the city São Paulo

Average for the price

Ok

Clean and confortable bed room with good space

I liked nothing.

If you have an early morning flight, then this hotel will serve you well as it is within fifteen minutes away. However, a long sleeper may find this a challenging environment to rest in as people were constantly coming and going throughout the night. The staff is very helpful with assistance in regards to a taxi. However, I would recommend the hotel take email reservations as well for airport pickup for guest with either limited Portuguese ability or without a Brazilian phone as the shuttle operates as requested and does not have a set schedule for airport pickup.

Loved our stay! Pet friendly-we had our cat with us. The room was small (compared to American hotels) but it was very clean. Beds were comfortable. The shower was hot. Very friendly service. The Brazilian breakfast food was great! For Brasil and for the price range, I thought it was great service. Its in downtown Guarulhos but it’s a quiet neighborhood. They will also keep large luggage at the front desk for you, on account the rooms are small, and nobody messes with it. We had to extend our stay and we re-booked our room through Orbitz and it was cheaper than paying at the front desk. Orbitz is very worth it!

Excellent receptionist Thomas. Excellent English and manners.

The staff is simply amazingly kind and accommodating. Same for the restaurant staff. The transportation for airport is ON TIME and included. Will DEFINITELY be back! Found some little flies on the middle bed but the window was open so its s kind of expected during spring

Não gostei de ter reservado o hotel pelo Wot if, receber a confirmação da reserva por e-mail e chegar no hotel e não ter a reserva, graças a Deus tinha um quarto disponível serão teria sido um grande transtorno ter que procurar outro hotel com duas crianças pequenas, achei desorganizado e não confiável, muito barulhento, gritaria de hóspedes o tempo inteiro...péssima experiência, não recomendo.

Room was too small for length of beds with big square foot posts to keep hitting knees on. Low price place so nothing too nice, but at least shuttle bus to airport. Breakfast was OK.

Equipe super atenta e prestativa.

Hotel velho, instalações antigas, elevador tenebroso. Tudo muito precário... nem tomamos café da manhã.... Minha esposa queria ir embora de qualquer jeito, pena que paguei antecipado. Não indicamos de jeito nenhum! Quarto com móveis antigos, sensação de mofo no quarto, pintura descascando!