The restaurant staff were very good, but the food wasn’t great. The pool lifeguard with the towels was so rude nearly every day. It’s a shame you don’t get basic amenities in the room like water and better bathroom amenities.

Best room in the hotel!

Highlights: Great music, facilities, rooms, Pilates / Yoga classes and breakfast! Lowlights: All inclusive was more of a semi all inclusive, anything more than what your mum can cook at home you have to pay a premium for. Rooftop on the 16th isn't all inclusive at all, and if you like drinking past 12pm anywhere in the hotel you best get your wallet out because you should be in bed! Don't go to the beach club for lunch, waited 45 minutes for 2 chicken wings. Female waitresses at the Adults only pool need to learn how to smile. Proper mood hoovers. Pool party on Friday was cancelled, but advertised all week in reception... don't do it that time of year apparently but maybe the waitresses couldn't be arsed. Played some beer pong instead and they then got a paddy on for ordering and drinking too much beer... The hotel needs to hire some entertainment staff for around the pool during the day. Animation team or something to light the place up a bit. Had a great time none the less, but thought it would be better.

It’s a fairly expensive hotel so you expect a certain level of food, entertainment and fun at this type of hotel but it lacked a lot. It’s an average hotel and only worth half the price. I wouldn’t come again. From cockroaches in room to smell of food throughout the hotel rooms and lack of good fun for the kids.

Breakfast was great and the pools were amazing. We got there early in the morning and they let us enjoy the pool until check in and our room was even ready early. The staff was wonderful!

Loved the Rock Royalty breakfast. Staff knew my order as I entered the door.

Here’s a structured review based on your feedback: --- **Hotel Review** **Overall Experience:** I recently stayed at this hotel during the Easter holiday, and my experience was not as expected. **Breakfast:** - Breakfast was okay, but the dining area was very busy. **Check-In Experience:** - The reception and security staff were not very helpful upon arrival. Had to carry all our luggages ourself. Food and Drink Prices: - Prices for food and drinks were excessively high for the quality offered. Pool Area: - The pool was consistently busy, and they often ran out of towels. Noise Levels: - There was loud live Hard Rock music every night until midnight, making it difficult for my kids to sleep. Theme Awareness: - I was not aware that the hotel had a strong focus on Hard Rock music, which was not suitable for our family. Kids Club: My kids only spend few hours out of 10 days stay? Conclusion: Overall, I won’t be returning to this hotel.

Breakfast and dinner could be a lot better. No theme food on an evening

Room was kept spotlessly clean by the cleaning team but the bathroom and bed were a bit tired and could be doing with being upgraded.

The hotel is good overall, the pools and facilities are excellent but the food and drink in the restaurants is pretty average. Also, they close the main pool area all day for private events which is annoying.

Room was good but a bit tired, friendly staff, great breakfast selection at the buffet. Excellent facilities and location.

Everything about the hotel amenities and common areas was great however we found the room to feel slightly worn and aged. We guess the hotel had been open for 20 years not 10.

Great hotel overall, very clean and staff were great. Prices around the hotel do take it down a star though, no one should pay €9 for a Heineken in a plastic cup!

Beautiful experince, loved it

Property was excellent, location a little isolated but overall a fun stay

Staff were friendly and helpful. The Spa and gym facilities are very good, with excellent therapists. The room was good and there are a variety of pools and outdoor areas to relax. A lovely rooftop terrace. We expected more activities such as tennis etc and had a disappointing experience at the hotels Montauk Restaurant, the worst meal we’ve ever had! Limited variety and the toughest Rib-eye steak! However, the Sessions restaurant provided a very good daily buffet breakfast. Good if you like rock music.

Loved every minute

The hotel itself is good, nicely decorated, modern and clean. The food was bad, breakfast was inedible for anything that was actually cooked. Bacon was slapped on the pan, not even taken apart so all the slices were burnt on the outside but barely cooked underneath each slice, clearly the "chefs" don't care. Eggs were under cooked, omelettes were tasteless, sausages burnt and the cheapest you can buy, not something you'd expect from a five star hotel. Croissants were nice though, thankfully they didn't need cooking. The all inclusive restaurants on site weren't much to write home about either, again using cheap ingredients, we probably had two dishes that were ok at best. So much so, even though we paid for all inclusive we made the decision to eat out every day. The staff were on the most grumpy, fed up and saw us as just another customer. Not the experience you expect from an apparent five star hotel. Everything we asked, including booking taxis for us, or asking for milk for my daughter seemed too much for them and a chore. Having stayed at other hard rock hotels, this one definitely doesn't live up to the others standard. I definitely won't be returning and was happy to be leaving. I would have relayed my concerns at check out, but I wasn't asked how my stay was either.

Lovely hotel, good facilities. Without exception, all members of staff were outstanding. Pool areas are lovely and well maintained. Only let down was the room - we had a silver room on the 16th floor. Very loud with small children - we realise it’s not an adults only hotel, however separating couples and families with small children shouldn’t be that hard surely? Given the size of the hotel and amount of rooms.

Fantastic hotel. Amazing facilities, clean & spacious rooms and lovely staff. Highly recommend.