9.0
Exceptional
From 89 reviews
Cleanliness

9.4

Room Comfort

9.2

Service and Facilites

9.0

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Traveller Reviews Franschhoek Boutique Hotel

Number of reviews per page
20
40
Top reviews
Verified traveler
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Amazing location, views, and beautiful room! Definitely coming back!
Gregory
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Nice but a little dated-needs renovation. More like a 3*
Lee
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Beautiful boutique hotel right on the centre of town, high quality rooms and very safe as a lady on my own
Deon
10.0
/10
Reviewed 206 week(s) ago

Hotels.com verified review

Second time for us and as enjoyable as the first time.
Lynn
10.0
/10
Reviewed 215 week(s) ago

Hotels.com verified review

Amazing hotel with gorgeous room and views. Conveniently located within walking distance of gourmet restaurants and shops
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 231 week(s) ago

Hotels.com verified review

Friendly staff, beautiful rooms with a view. Had a wonderful stay
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 272 week(s) ago

Hotels.com verified review

The staff were very friendly and did everything to make iur stay soecil and memorable. Jolanda at the Reception Desk recommended excellent places to dine and went out of her way to help us.
Dorothy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 275 week(s) ago

Expedia Group verified review

Central location, comfortable room, excellent breakfast and reasonable price. What more could one want?
JS
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 276 week(s) ago

Expedia Group verified review

Absolutely fantastic location in the centre of Franschhoek with great access to all the town has to offer. The rooms are luxury standard with amazing views The staff are really friendly and give a real personal feel to the hotel and will advise on places to eat and things to do and will also help with reservations if needed Breakfast was great and the check in and check out process was seamless. We would definitely return!
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Tony
icon-Leisure
Leisure
6.0
/10
Reviewed 277 week(s) ago

Expedia Group verified review

The hotel rooms are excellent and well appointed, the type of accomodation is a little missleading its more like a 5* Motel in the middle of town than a relaxing retreat. Staff were excellent and room was extremly clean and comfortable but almost no recreation facilities and built above a car park in the middle of town. I had an unfortunate week with constant power cuts which were across town not just this hotel due to load shedding. We also had a day were local boys stole water pipes so no water in the room for shower etc. Management fixed within 4 hours which was a good result.
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Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 277 week(s) ago

Expedia Group verified review

Beautiful 12 room boutique hotel in the center of town. Views from the hotel are stunning and the staff is extremely accommodating. Wish we could have stayed longer!
Britt
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 278 week(s) ago

Expedia Group verified review

The staff was just off. Felt pushy with reservations from the beginning. The breakfast staff was wonderful and the room was always very clean. Just got weird vibes from the front desk staff.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 280 week(s) ago

Expedia Group verified review

Overall this was a very pleasant stay. The rooms are spacious and comfy. The front desk is very polite ans helpful. Everything is clean. My big negative was the breakfast. There is a continental breakfast laid out which was good, but had nothing hot. We just assumed that was it, until at the end they brought over a hot breakfast menu. At that point we had already eaten enough. Highly suggest keeping the menu at the table to begin. The second day we decided to get hot breakfast but waited 20 minutes for someone to bring a menu. Then 20 minutes later no one had taken our order still and I had to leave. Also a small pet peeve is the menu says enjoy a selection of teas but for breakfast they all cost money even though there is free tea in the room. I ended up bringing mine from the room.
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Nicholas
10.0
/10
Reviewed 281 week(s) ago

Hotels.com verified review

Loved this hotel, the staff were really welcoming and friendly and recommended places for dinner as we arrived. The room was beautiful, with a free standing bath and views that were incredible. Highly recommend.
Michael
10.0
/10
Reviewed 281 week(s) ago

Hotels.com verified review

Had a great stay. Good location near the center.
Valerie
10.0
/10
Reviewed 284 week(s) ago

Hotels.com verified review

I would completely recommend this hotel. The staff was very friendly and accommodating. My room was spotless and beautiful and the location was in the center of town with great restaurants and shopping just around the corner.
Verified traveler
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 287 week(s) ago

Expedia Group verified review

Wonderful room and magnificent view. Great staff. Everyone was very friendly and helpful. I will definitely be back!!
KathyTxAggie
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 287 week(s) ago

Expedia Group verified review

The views from our room were STUNNING - of the mountains, trees and flowers. Very large room, wonderful breakfast every morning and staff were very friendly! Safe parking right by the hotel in a lot off the street. The location of this hotel was EXCELLENT for walking through Franschhoek exploring. You can walk to the wine tram easily and restaurants.
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Verified traveler
6.0
/10
Reviewed 317 week(s) ago

Hotels.com verified review

The pictures don’t really show that these are essentially rooms above shops (very motel-like). The check-in was very cold - no explanation given about the hotel neither did we get any assistance with taking our bags to the room. The rooms are not bad - slightly dark but well furnished. Pillows are terrible - almost non existent. We ran out of hot water on the second day and were offered a dirty room to shower in by the manager (who was very rude to front desk staff). Cleanliness also wasn’t great - there were shards of glass on our room floor. If you’re looking for a hop in-hop out kind of stay this could potentially work for you due to location. But for what we paid, Franschhoek definitely has a lot more to offer in terms of value and experience. I would definitely pass.
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Verified traveler
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 320 week(s) ago

Expedia Group verified review

Great location, good parking facilities, nice mountain view from room, nice breakfast. My only reservations were that I thought the bathroom facilities could have been cleaned a bit better. Also, in our room the bathroom screen doors didn't align properly so that you could see the person in the bathroom through the gaps (which isn't ideal when sharing a room with a friend!). Also, the fridge was very noisy. Otherwise, the hotel was nice and in a very convenient location.
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