Overall Ratings & Reviews The Riverside Inn

Carol and Holly were so nice and pleased we had the privilege to meet them both on our exit of the hotel 😍

Comfy bed, friendly staff and good food

Lovely clean room over looking the river. Excellent.enjoyed our cooked breakfast, lovely & quiet. Park & ride only 2 miles away which takes you into Bath (less than £8 return for2!!)

Great place to stay. Staff very very friendly and helpful. Cannot fault them at all. Food was excellent. Rooms were spacious, clean and very comfortable. We will visit again in the near future.

Stayed for 3 days. The beds were comfortable and the room was neat. Would have liked a fan but other than that I can’t complain. Breakfast was very good and the staff was excellent. Would stay again.

Great staff and a very comfortable room perfect combination for an overnight stay

We had room 2 and it was excellent. The bed was comfy and it was very clean and spacious.

Beautiful location, riverside view from our room, decorated lovely, clean and comfortable. Would definitely stay again.

A lovely place with great staff and great view. Room was clean and spacious with everything you need for a comfortable trip

A warm welcome. The rooms (2) we visited were spacious and the beds were super comfortable for a great night's sleep. The hotel is close to the river which, at the time had a fast current. The full English breakfast was freshly cooked and wholesome.

The staff were very friendly. Our double/twin en suit room was modern, spacious and spotless as well as being nicely decorated for Christmas which, was a lovely touch! Breakfast has to be pre-ordered and options were minimal but the full English we had was satisfactory, served quickly and hot. Free parking on the property was very handy and the train station as well as bus stop are a very short walk away. It only took 20-25 minutes or so by bus to get in to Bath town. It was a quiet, cosy stay at the Riverside Inn- I would highly recommend for a short stay.

Room was ok if a bit warm but the shared bathroom was very off putting. I knew it would be a shared bathroom but the reality was a very small pokey room that was a struggle to change in to have a shower etc. Views out the bedroom window were fab and the food was good

Themed and fun decor. Clean, tidy, comfortable rooms. Nothing to complain about the food, or the friendly staff. Lovely location next to the canal.

Lovely welcome by very efficient and friendly staff

We had no faults with this lovely place. Rooms were lovely and clean. Kettle for your tea and coffee. Plus a bonus of an ironing board if needed. From checking in to leaving it was perfect. Staff, food everything was great. We will certainly be going back.

Stayed here for one night in August. I had commented when making the booking then subsequently phoned to ask if I could check in late in the evening and nobody came back to me. It was only when checking in before the event we were going to that the woman checking me in said ‘oh we weren’t expecting you til 11!’ Frustrating lack of customer service. The pub itself is nice. Zany style, some of it nautical some of it bright colours and fish wallpapers. Lots of false plants. The river location is beautiful. I would have thought a nautical blues/creams etc theme would be nice but to each their own. The double room was on the ground floor. The external door was a pale blue and I had visions of calm colours and sea/river themes in our room. Instead we had fuschia pink and lime green with iridescent side tables and so many dehumidifiers it was as dry as a desert! Both my husband and I had a horrid nights sleep and both woke up with a sore throat and dry nose. Unnecessary especially as it was dry and in August! The bathroom was nice and the large porthole style mirror and anchor hook were nice touches but didn’t go with the style in the room. Nice that they supplied fresh milk for cups of tea/coffee and hot water bottles tho again not necessary being the middle of summer. I also found for the price tag it would have been nice if they offered continental plus full English with a selection of pastries/yoghurts/cereals available too. Breakfast quality was good though.

Stayed here for one night in August. I had commented when making the booking then subsequently phoned to ask if I could check in late in the evening and nobody came back to me. It was only when checking in before the event we were going to that the woman checking me in said ‘oh we weren’t expecting you til 11!’ Frustrating lack of customer service. The pub itself is nice. Zany style, some of it nautical some of it bright colours and fish wallpapers. Lots of false plants. The river location is beautiful. I would have thought a nautical blues/creams etc theme would be nice but to each their own. The double room was on the ground floor. The external door was a pale blue and I had visions of calm colours and sea/river themes in our room. Instead we had fuschia pink and lime green with iridescent side tables and so many dehumidifiers it was as dry as a desert! Both my husband and I had a horrid nights sleep and both woke up with a sore throat and dry nose. Unnecessary especially as it was dry and in August! The bathroom was nice and the large porthole style mirror and anchor hook were nice touches but didn’t go with the style in the room. Nice that they supplied fresh milk for cups of tea/coffee and hot water bottles tho again not necessary being the middle of summer. I also found for the £130 price tag it would have been nice if they offered continental plus full English with a selection of pastries/yoghurts/cereals available too. Breakfast quality was good though.

I booked somewhere under a budget and was pleasantly surprised with how lovely the Inn was! The staff, location, food, atmosphere, room and shared facilities (as that was the room I booked) were top notch. Highly recommend!

Beautiful position on the river with lovely outside seating area. Bedroom was gorgeous, lovely and clean and lots of extras included. Bed was comfortable with great bedding. Staff could have been a bit more friendly especially on check in. Also very little choice for breakfast either cooked English or something on toast. Would have been nice to have some fruit and yogurt but it was presented well and tasty.

Booked due to it being “dog friendly hotel” but on arrival the staff were very put out we had a dog with us and said they’ve have to move our room as they only have one dog friendly room (not mentioned anywhere on the website or booking). Next morning staff were insistent we’d ordered a gluten free breakfast to the room despite this not being the case and were really put out when we pointed this out. Had to book breakfast the night before and the time you’re going for breakfast too. Staff serving it were annoyed we’d gone for breakfast late on and were tapping their foot and staring until we finished and left. TV didn’t work, no apology “yeah it’s never worked but you chose to be in the dog friendly room”. Wasn’t fixed. Very rude staff, very basic accommodation. Only plus points, it was a good location and the breakfast was edible.