Overall Ratings & Reviews Royal Tulip Achrafieh

This is my second stay at this hotel in a month time period and it was as good as the first stay. Still they need to update their towels and in some rooms the mattress.

The staff at the hotel went above and beyond to make my stay enjoyable. I would like to thank Samer (the joker), Obama, Mustafa and the rest that I cannot remember their names for their fantastic service! Nash

Clean and spacious rooms, and a nice staff. Could use better and newer towels, and maybe add bath robes? But all in all I would recommend this hotel.

Great hotel, spacious and modern rooms.

It was good

Front desk staff were lovely. And IT tried very hard to make the best of the bad internet situation.

My second time there . Staff is very nice , great location .

Amazing staff and pleasant hotel

Amazing hotel! Good service, location and clean new furniture.

Really nice hotel. Staff were fantastic from the moment we arrived. They upgraded our room free of charge and staff were very helpful at arranging taxis and also giving us tips and suggestions on where to visit. Only down side would be breakfast options were okay, could have been better but aside from that, we thoroughly enjoyed our stay

The property was clean and well maintained. The management and staff were friendly and most helpful. I would recommend the hotel to anyone who wants to be in a central location in Beirut. Lots of good restaurants, shopping and services are well placed around this hotel “Royal Tulip” Would certainly recommend to anyone visiting or doing business In Beirut. The hotel has good facilities, Spa, Gym, Steam Room and Sauna, plus a beautiful open rooftop restaurant with great food and beautiful view of the city. Enjoy!!!

Great location , close to everything . Friendly staff , clean rooms . I will do it again !

Great place to stay, very central location, super clean and extra friendly staff

Staff is very friendly and helpful

Good customer service and clean room.

I booked a room for two, but got a room for one. Towel for one. Room service don't serve you or answer properly.

Staff was amazing

Good location. Nice city view from the rooftop restaurant. Food was cheap, in price and quality. Standard rooms are too small, and on top a needless glass structure takes up space from the room and adds it to a decent sized bathroom. Not recommended for 2 people. The floor was dusty although the room was supposed to be "sanitised". We had only one bath towel in the room, took us 3 hours to get some more, but not what we actually requested. No hand or face towels available. Pillows were not comfy at all, we did not bother requesting any, especially that there was no housekeeping staff after 11pm. Price of breakfast almost tripled overnight. On check in we were told it was LL45,000 (~$2) per person, it became LL120,000 (~$6) the next morning. Still affordable for guests coming from abroad, but the tripling isn't justified.

Convenient location and clean property. Staff need to be more attentive. Breakfast serving needs to be as stated in menu

Clean property. Convenient location. Slow staff in responding to requests. Breakfast was served incomplete!!!