Central location, it's

Easy parking and the room was clean and very spacious. The only let down was the breakfast. Certainly not value for money and the coffee was undrinkable.

Comfortable clean room with nice staff at check in

When ordering I told them we were disabled, but when we arrived we were given a room on the first floor. After having to walk outside and along the side of the building to get to our room, we then found the lift was out of order and no way could we manage the stairs. When I asked what if it's raining the guy said "you get wet". They did change our room to downstairs. However you had to cross two car parks to get to the restaurant, so we drove there. If you walked "you got wet". Now breakfast was a different kettle of fish. This was very good and was actually in the hotel and you didn't get wet. To put it mildly. We will not be going back to this hotel.

The hotel itself is lovely and very welcoming. We arrived quite late and had a drink at the bar then checked out the room which was a really good size. Very well presented. My only gripe was the noise early in the morning as we were on the first floor near the car park which woke us up early

Pleasant stay

Stayed overnight for a wedding reception celebration and it was perfect. Ample parking spaces, great signage to reception. Warm welcome and informative overview of WiFi, amenities and where my room was. My room was so lovely, great view with nobody behind me and had all I needed The Elemis toiletries were gorgeous, the shower (albeit slow) was super toasty, plush towels, and the robe/slippers just finished it off. It was so quiet, as had lots of doors before getting to my room, and I felt safe given I was on my own. Check in and out times are really good, no rush and plenty food/drink options on site.

Very clean. Good food. Good staff.

Lift not working. Lukewarm water which even cut out altogether during one shower.

Very reasonable price for the accommodation. Room clean. Hotel staff were nice and the service from the two waitresses in Cooks restaurant was great. A bit noisy on the Saturday evening as our room was very near the wedding venue therefore difficult to sleep. Another seemed planned for the Sunday so would have been two nights in a row had we not been checking out. If returning we would ask for a room on the opposite corridor. Overall a nice stay

The staff were lovely, polite and efficient. Location was good for a stopover on the drive to northern Scotland. Breakfast was very tasty. The bedroom was spacious, very clean and the bed was comfy but the decor is tired. Lift was broken and appears to have been so for a while.

This was the quietest hotel I have ever stayed at 10/10. Excellent breakfast. Even had a go at the black pudding, not quite my cup of tea though. Loved the overnight with you guys.

I enjoyed my stay, however the Hotel itself is a bit tired and could really do with a revamp. Friendly polite staff.

Hotel check in was good. Nice staff. Good breakfast. Hotel property is fairly tired looking

The carpets were very old. Some of the cupboard drawers were not closing properly; the screws, nut and bolt were loose. Lot of humidity in one of the rooms. No fans were available. Just an average stay

Lovely looking place, very clean, only bugbear hotel bar was dead at 9.00,( not hotels fault) had to wait a bit for Barman as only one on, and he was in different part of hotel, so ended up getting taxi to town

Nice hotel conveniently located for visiting Doune Castel, the Kelpies, Falkirk Wheel, and Blackness. Breakfast was wonderful and hotel was quiet despite hosting a lively wedding. Front desk staff was very friendly and helpful.

A manor building

After a nice check in at the lovely reception area things went downhill. Opened door into room and strong Smokey smell . The room itself wasn’t the cleanest however the bathroom was ok cleanliness wise. Sadly toilet required flushing action several times to actually flush and shower head permanently dripped water . Certainly not 4 star standard 🙁

This hotel does not warrant a 4 star rating. The Garden Wing's lift was out of order for the complete 5 days of our stay. Not good, when one has difficulty using stairs. There was no mention made on booking, or on our arrival that our accommodation would be external to the main hotel building and that one would have to walk outside the hotel when going to the breakfast room. On several days this was in the rain. The room provided does not have sufficient light when trying to read whilst on and in bed (this is a common fault with most hotels). The cooked breakfast ordered was often served before one had finished eating ones cereals, therefore becoming cool. Traffic noise from the adjacent motorway (M9) could have been mitigated by the use of triple glazed windows.