The room is clean, the common bathrooms are clean but has very narrow space (toilet, shower and basin is just within your arms reach by simply standing in one bathroom tile). We asked one staff if there is a store where we can buy ice and he delightedly offered the fridge where we can place our drinks since there is no ice sold within the location of the pension house. However, after half an hour when the owner saw us getting something from the fridge, she immediately warned us not to use it. The room where we stayed is very noisy - trailer trucks, tricycles passing by. Breakfast served is just 1 piece of bacon that tastes weird. We even had a hard time to go back to the pension from SM puerto princesa because all tricycle drivers does not know the place. Overall the staff and pension owner/manager needs a lot of improvement in customer servicing.