Overall Ratings & Reviews Hotel Abest Hakuba Resort

This hotel is in a great location. 5 minute walk to Goryu. The onsen is a nice bonus. Breakfast was great, but I would rather eat dinner around the area. There are so many great options to eat out in the area

Property was beautifully situationed and lovely atmosphere. The staff and managers were outstanding, they couldn't help enough to make our time perfect. The main disappointing aspect was the rooms, they were really run down and out of date, they were tired, not very clean and for the money not good value. We were very unahappy with the rooms.

The Hotel is a little out of date (although clean and well presented) and the beds are hard as a rock. However, the location is great and the staff very friendly and accommodating. We have a wonderful 6 night stay at this hotel as part of a larger trip. The only showering facility is the public onsen - which is a truly Japanese experience but if you are squeamish about public bathing this hotel is probably not for you.

As a large family, our stay at the Hotel Abest was comfortable. It is a modern style, simple hotel that offers beds in rooms with a walk along the corridor to shared toilets. All other bathroom facilities are located in the basement in a typical Japanese onsen style. The hotel's buffet breakfast was plentiful and varied. It is a 5 minute walk to the base of the lifts/ ski hire. At night, there are very few dining options in this area and the bus service into the main Happo One village is limited after dark. The hotel does offer a dining in option at an additional charge.

Very close to Hakuna Goryu lifts. Literally minutes away. Great location to slopes. Onsen was OK too. I was in a group of 20. So we had the western style twin bed rooms which are kinda small. We also had the 6 beds family suite which is nice and surprisingly spacious. Breakfast was OK. Just that the hotel staff hardly speaks any English which can be a pain as times especially if you wanna book transportation. Having said that, I may consider this hotel again.

Staff were very hospitable. They spoke very little English but went the extra mile to communicate and met our every need. We were traveling with young children and they were great with the kids. Food was FANTASTIC!

Love this place .Service staff from Front desk to Chef are extremely helpful,they desreve" Best service award ".We took the half Board Package ,the food served were simply delicious .It's cosy and comfortable.

Great stay. Enjoyed the hospitality, great staff and particularly enjoyed the fantastic Japanese cuisine.

環境舒適，可惜沒有獨立洗手間

非常不错的室内室外温泉，离五龙两百米，稍微欠缺是没有独立的卫生间

白馬スキー場で滑るため、2泊3日の滞在。 スキー場まで徒歩3分くらいで立地は最高です。 一番良かったのはスタッフさんの対応。チェックイン時や、夕食後など、タイミング合うところでは、エレベーターまでお見送りして頂きました。 チェックアウト後も、車の周りの雪かきを手伝って頂いたり、宿泊時に湯呑みを割ってしまったのですが、怪我への気遣いもあり、人の面での対応がとても嬉しかったです。 食事もとても美味しく、初見のホテルでしたが、また来年利用させて頂きたいです。 しいて言えば、固形燃料を使っての料理、固形燃料の火力がもっと強ければなと思いました。 出来上がるまでに、毎回他を食べ終わってしまうので（食べるペースが早かったらすみません）

年末年始に3連泊で宿泊しました。スタッフの数が足りないのでしょうか。みんなバタバタといろいろ後手後手な対応になっておられる印象でした。 通常は斑尾のタングラムや白馬コルチナのグリーンプラザホテルと同程度の値段のようですので、期待していたのですが、期待外れでした。立地、設備、サービスどれをとってもとても勝負になりません。 私は比較的安価で予約できたため、納得ですが、通常の値段では明らかに高すぎると思われます。

3回目の使用でした。場所もサービスも良いのでまた２月に使おうと思い検索しましたが外国人向けなのか料金がドル表示なので日本人には比較検討しづらくて円表示の宿を決めました。 円表示もして欲しいですね。

部屋にトイレ、バスが付いてないホテル始めてでした。 ３ベッドルームという事で予約したのであるものと思っていたら、ないなんてひどい。 食事は普通。駐車場あるが、狭い。 大浴場も狭い。

酒店日式早餐及晚餐很有水準, 泊車方便, 房間清潔, 員工態度一流.GGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGG