Overall Ratings & Reviews Longridge Road Apartments

Great location close to tube station

Apartment was ok. Not top of the line but ok. Management was pretty inflexible with check out. Sent in cleaning staff without informing us.

Communication with the staff was great even before we arrived. The building is greatly located, just a couple blocks from the underground and in a nice neighborhood. The room was big and with a small and practical kitchen. The stairs down to the apartment could be cleaner and the hallway could be lit automatically becuase at night, once you open the door, it's pitch black. There's a guide to use the washing machine and heating system, that was a bit too confusing. The shower was disappoiting :/ Just a few streams of water coming out of the flower. It was hard to get wet.

Great location

The apart hotel is run by a company that communicates and shares digital keys by email/sms. The prices that they dare to charge for this kind of property is outrageous. There is nobody on site. The neighborhood is rundown snd under construction. Don't believe the expedia pictures. Its not peacefull Police sirenes all the the time. Pillows are bricks. The bed is suitable for an egyption fakir. Steep steps and no elevator. Thin walls.

Had great communication with customer service at every point. Stayed at apartment 5, comfy bed, clean throughout. A little wear n tear paint work mainly but nothing which took away from my experience of staying there. The building itself hallway carpet dated n musty. Close to underground n transport links. Supermarkets around the corner. Would stay again. Overall would recommend. Thanks for accommodating so well!

Furnace was not working on our arrival, which we reported immediately. We were informed a technician would be out the next day and requested additional blankets, which we were denied. The mgmt company informed there was a small space heater in a closet and any additional blanket would be 50 pounds plus VAT. The nighttime temps were 35 - 40 F. The technical came out and informed the unit was "operational." That's great, except it still didn't work. After insisting we were wrong, another technician came out the following day. Turns out everyone had the wrong instruction manual and directions for turning it on. It should be noted in the property description that the unit is on the 4th floor with no elevator; 60 stairs, likely not suitable for seniors The apartment is marginal - Without any dehumidifiers, the condensation results in a constant drip from windows and walls, leaving a musty odor and drip marks. We were provided 2 dishwasher tablets for our 6-night stay, along with 2 partially used rolls of toilet paper. Many of the bathroom tiles are loose and the grout breaks out from under your feet. Kitchen had bare minimum supplies (no paper towels, salt, pepper, exactly 4 forks, spoons and knives, etc). The only bed sheet was a (not fitted) bottom sheet that had to be re-tucked into the bedframe during the night. The single blanket was a lightweight duvet minimally fitting the bed top. Area is great, and hot water and water pressure was awesome. Would not stay here again.

Our stay was pretty good. The apartment was just the way it appeared in the photos and it was clean. The kitchen was well-equipped. We made good use of the laundry machine. We appreciated that there was a large drying rack. There was a grocery store just around the corner. And it was easy to walk to the earl’s court underground station. But there were some things that were unpleasant- there was a large burn mark that went through a layer or two of the sheets that were not changed out even after the weekly cleaning. The furniture was flimsy and seemed old. They charged 50 pounds (around 75 usd) to check in 2 hours early. There was one day when the code stopped working and we were stuck outside in the hallway for a bit while we called them. But the management company responded and resolved the problem quickly. Overall we can’t complain too much because the price was good. We would stay there again.

I was given the last floor (4tb) with no elevator.. I had to send my luggage to a friends house in London..

Had a great stay, one bedroom apartment was very large, only issue was a loose toilet seat but when came to change linen they did repair it.

Location is good!

Place just okay. The shower head is clogged making it difficult to wash. The curtains are covered in thick dust and do not cover the windows fully. I had to wake early so it was not an issue.

I would not recommend booking these properties by Viridian apartments. Earls court location was full of mold and luckily was moved to Barons court for no charge. This location had a strange water stain and humidifier in the bedroom but I was not fussing to switch again everything else was fine. I had horrible allergies probably from the water stain and mold in this property as well. To make it worse we left to Paris for two days and the cleaning and maintenance team came in and we were missing a bracelet and other small objects. They did not “find” the bracelet probably because it was taken. I do not recommend these properties AVOID! They have not been responsive since move out and found a small bag that we do not know what they are talking about. Do not book this place!

Toilet wasn't very clean

Upon our arrival, we found that the shower drain was not working. The TV remote was not working. The safe was locked out and did not respond to commands. The phone charging station with speakers did not have a cord attached to it. We reported these problems. The ceiling had water stains from run-down rains. The stairs leading to the front door were all greenish, while other stairs in the same building were properly washed. Later in the week, we found that the kitchen corner had only two outlets for three appliances. We had to move the oven over to plug in the toaster. There was also standing water on the counter under the oven. We arrived at 4 PM on Sunday and called for service immediately. Despite four phone calls, no one showed up till the next day, so we could not use the shower immediately after our long trip. The safe was not fixed even after the maintenance visit. Later in the week, we found that the kitchen corner had only two outlets for three appliances. We had to move the oven over to plug in the toaster. There was also standing water on the counter under the oven. The bathroom needs shelves for toothpaste and brushes. The space was not as tall and pretty as shown in the pictures. The apartment was on the fourth floor with very steep stairs and very worn carpet. I would recommend all my friends avoid Viridian apartments at Earl’s Court. It was our first trip to England. The worst part of this trip was this apartment.

Appliances didn’t work and were not easy to figure out how to use them. No support from management. Shower didn’t have a shelf for shampoo, etc and proper drainage. WIFI didn’t always work and needed re-booting. Electrical issues: a fuse blew out when plugging in an appliance.

There was a flat with a garden brlow ours and the person occupying this flat was outside in the garden smoking pot continually. Every 3 hours they wrte lighting up, even in tbe middle of the night. We could never have our window open as the smell was horrendous. Even with the window closed it was horrible. There was an issue with the safe as well. Overall, the property was lovely but the pot smell honestly ruined our stay.

卫生间很小 没有餐具 挂衣服地方很高 很不方便 衣架拿不下来

Not a modern serviced apartment but quite good . There was a mop bucket left in the bathroom and there were no towels but the FB team were quick to address this. Wouls be nice to have a TV at eye level but that's my preference. But it would be nice to have proper mugs and not small espresso cups if you are a tea drinker. And there really should be a non stick frying pan. Customer service is faultless.

Great location. Walking distance to the tube. A supermarket around the corner for groceries.