Todos en el edificio fueron muy amables y colaboradores, tenía una conexión de 12 horas en Santiago e iba con 2 niños estaba muy estresada pensando en cómo hacer check in a las 6 am pero ellos organizaron todo y me permitieron la entrada antes y pude descansar con mi familia tranquilamente, el sector es tranquilo y fácilmente caminando puedes encontrar restaurantes y lugares de interés. Me hospedaría allí mil veces más si fuera necesario.

Buena ubicación, limpio y comfortable

Cozy apartment in the heart of Santiago, Chile 🇨🇱 clean place and well equipped for anything that you will need while traveling

The listing includes soundproofing, rainfall shower head, premium bedding and certain kitchen appliances, and none of those were true. I’m not sure the sheets were even clean when I got there and the units are definitely not even close to soundproof. The location was decent.

1) Family with small mobile kids should not stay here, it is quite unsafe. Stairs have no railing and windows can be open with no safe railing so they could possibly climb and fall off. HEAVY SUPERVISION IS A MUST. 2) The pool cost money to use and has to reserved ahead of time. 3) No Toilet paper (ask for more but no response), or shampoo or soap. Only hand washing soap are available. 4) Place is dirty and kinda falling apart. PROS: We arrived early and they were very accommodating

The communication around check in was poor. The studio wasn’t clean. There were missing light bulbs. The refrigerator is a pocket size. The kitchenette is definitely not a full kitchen. There is no air conditioning so we needed to keep the window open, but it was too noisy at night. Too much noise and cigarette smoking around so the smoke was always in our studio. Would not label these “VIP” apartments at all. The only positive was the location. We would not stay there again.

There is no coffee maker although it was listed in the amenities; shower is in disrepair the widget switching to shower is broken in one bathroom; TV is not working because cable box needs repair.

The room was large and comfortable, and it had a kitchen with cooking utensils. The building is located in the central area of ​​Santiago. The reception staff at the building weren't very friendly, but that didn't spoil the experience.

Great location, apartment is quite old,

Great location, property is quite good, short maintenance, toilet plugs is leaked, hot water spoils is broken.

The apartment was extremely dirty: windows, floors, and the kitchen. There were cockroaches in the kitchen, both among the dishes and on the floor. It was difficult to tell whether the bed linen was fresh. The place urgently needs a very thorough cleaning. Host responsive, location ok

Yes the room and the staff.

They accommodated my late arrival and ensure an easy check in after hours. The administration was very responsive to my inquiries and messajes. They allowed me to keep my luggage after check out which was a great help.

Se eu for relatar de fato o que houve, tenho certeza que será censurado pelo Hoteis.com

Great locstion. Good price.

The room is really nice and comfortable. The location is very convenient. Katherine was very friendly and flexible regarding the check in and check out time. I highly recommend staying there for a family vacation. The hotel provides transfer which made us feel safe since we arrived at 3 am.

This is a good option for those who want to spend less money

We weren't expecting much because we were not going to spend much time in the apartment, but it was very basic. The hot water must have only worked between certain times of the day because as we arrived late the first night the shower wouldn't heat up. We also found the same with mornings, we had excursions planned and had to be up early so not being able to shower as and when required didn't help. This wasn't communicated and I'm only assuming this was the case with the hot water.

It fit our family of 6 just fine, with room for 1 more comfortably. They were able to accomodate our luggage after we checked out so we could make the most of our last day in Santiago. A great space for a family to enjoy downtown together. Bring your own soaps/shampoos etc. Plenty of places nearby to purchase all you need when you arrive. Right between a couple of metro lines and plenty of public transportation available.

We ll never got back , not wifi , not signs, not instructions how to get to the unit .