The bathroom noise from the next room was loud. It's good that there's a free airport shuttle; otherwise, I wouldn't have stayed here.

Since there were no non-smoking rooms, I stayed in a smoking room, but the smell was really strong 💦. However, I was very grateful for the bathroom, even though it was small. It could only accommodate 5 people at a time at most. There were people standing around waiting at the washroom.

There is a shuttle to and from the airport. The hotel is very spacious, and it was a great stay.

The hotel staff is friendly and polite, making check-in easy, the hotel is close to a convenience store (Family Mart).

Very relaxing hotel with hot spring facilities.

All are good, there is a family mart opposite of hotel and you may get what you required if you reached at late night.

There is a shuttle bus between the hotel and the airport, very convenient.

Old hotel but very clean...near to the new chitose airport

Convenience and reasonable price. Very near airport.

The room air conditioning was terrible. It felt like in a sauna

I got room at Annex Wing and it was conducive. Free shuttle from hotel to New Chitose Airport also provided. It will be better if they have free shuttle from Chitose Station to the hotel too.

Clean rooms, good hotels, lovely staff, near the airport. Convenient transportation.

Everything is good except for the night of stay. The non-smoking zone room is full, therefore it is a smoking room zone. And the smell smelt throughout the room, including blankets But probably because we checked in late and didn't inform him beforehand that smoking is not allowed. This is our fault. There is a shuttle bus at the airport. It takes about 20 minutes. There is coffee on the ground floor. 6 am to midnight. Good massage chair in the room. No water provided but outside there is a water dispenser.

Convenient & close to airport.

1) Impolite front desk staff 2) Dusty room 3) No window, only a glass panel which cannot be opened 4) Very old hotel The worst hotel throughout my trip to Hokkaido.

Quite charming and clean, close to the airport

A basic vintage hotel with basic amenities. If your purpose is only to transit before/after your flight and not going anywhere during your stay, this is definitely the hotel with lower rate compare to others. The best thing of this hotel is the free transfer to New Chitose Airport with shuttle bus/van. They also provides free tea/coffee at night, WiFi (only for emails, not recommended for social media/browsing). Microwave is available too at 1st floor, just in case you need to reheat your dine-out meal.