Overall Ratings & Reviews ibis Maisons-Laffitte

Nice room; good breakfast

The room was clean and very comfy, the staff were pleasant and willing to assist. Though they made a little of a fuss on what I could have in the breakfast buffet to go. It was a bit embarrassing.

Great place to stay away from the centre of Paris. Easy connection into the centre but quiet and peaceful area.

Staff seriously need service training or to be replaced by others who want to be in the hospitality industry. Not friendly and considerably rude to guests. There was a huge altercation in the lobby between a family of guests visiting for a wedding. The front desk locked a room because the mother took two croissants back to the room for her young sleeping child (note: mother paid for her breakfast). I witness the interaction and the staff handle things very unprofessional and eventually even called the police after refusing to calmly discuss with the guests. I was not associated with this family in anyway but was appalled how the hotel staff handled the situation. I too experienced poor, rude service. Felt like the employees were not there to give guests a positive experience. This hotel is one of two main hotels in town. My hope is the Quality Suites offers a better guest experience. I’m certain Accor executives would be dismayed had they seen and heard what I did between guests and staff. Such a shame how management allowed this argument to escalate and expose everyone else in the lobby to the situation. Should have been handled more professionally and diplomatically.

Issue with breakfast payment was immediately resolved.

Very nice, quiet and peaceful.

Was convient for the RER into Paris

Poor service from management and staff. Would not recommend staying there as supposedly in Maisons-Laffitte but is just across a bridge from the poor suburb of Sartrouville.

Everything was as expected but had to move room as the one allocated wasn’t satisfactory Also plastic mattress cover was annoying

Walkable to get to the town and also the train station to Paris

Breakfast

Room was a bit small but clean and pleasant. Air conditioning was a plus. We only spent a night there but overall, it was a great experience.

We were pleasantly surprised by the quality of the Ibis. It’s located in a very quiet area but not far from the center of Maisons Laffitte. There is a courtyard where you can enjoy a drink , breakfast or chill out there . The service is fair . The breakfast is decent . We have a 6 y and a 6 month old children . The family room is perfect . They have already made the couch bed and baby crib ready at our arrival . It was a pleasant stay . We would go back

Excellent staff and VERY friendly. Great hotel and good location.

The location is excellent, service was good, but room a bit small, but comfortable Overall it was an excellent hotel, will recommend to others

Quiet, nice design, green ( trees, garden), free parking

Location was excellent. Outside property needs attention. Garbage cigarette butts and weeds are all over.

Nice hotel in a very green part of town with easy access to good restaurants and also train to Paris. Easy to find, nice staff. I would recommend it to friends

This hotel is situated in a quiet residential area. A bit far from public transport and taxis are scarce. Rooms are comfortable and clean, and staff are friendly but you might struggle if you so much ask for a kettle! They charged additional fees for children's breakfast although it was clearly prepaid in our booking for the entire party.

The hotel was ok I unfortunately got the jail room which was small, next to the car park and metal bars on my window. The food was poor but the staff were polite.