Olivia
Friends and Family Family
2.0
/10
Reviewed 24 week(s) ago
Hotels.com verified review
We waited 20 min for check-in : the 2 staff looked completely lost.
Once we got in the room everything was wrong :
- Room door did not lock from ourside. Couldn't leave our stuff in the room !!!!
- Bathroom was all moldy
- And there were some dirty abd old tissues from previous tenant left inthe room next to the bed !!!
- Last, the room was cold and the heater was not on when we arrived at 10h30pm even tough it was freezy outside.
Largely not accepatable !
But it was late and there was 8 people inteh the queue at the desk we didn't feel going back and asking for a room change.
Will never go bzck to this brand / property.
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