ET
EVI T. A.
Business
8.5
/10
Reviewed 7 day(s) ago
There was one unpleasant female staff member at the front desk. All the guests waiting to check in at 12:30 were immediately taken to their rooms and given keys. I asked why I couldn't, whether there was a check-in issue. It turned out to be because I booked a standard room. What's the difference between a standard room and a medium room? There shouldn't be any distinction between guests. If check-in is required at 2:00 PM, why were other guests given keys immediately and told to check in at 12:30? She should be a cleaning staff member who doesn't handle customers, not at the front desk. I didn't see her name, but I'll be in Semarang frequently for work and won't be staying here again.
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