DoubleTree by Hilton Casablanca City Centre

Explore DoubleTree by Hilton Casablanca City Centre
8.0
Very Good
From 317 reviews
Cleanliness

8.8

Room Comfort

8.8

Location

8.0

Service and Facilites

7.8

Traveller Reviews DoubleTree by Hilton Casablanca City Centre

Number of reviews per page
20
40
Top reviews
Aboh
2.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Shady in my opinion .
Roxana
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Great service from the moment we landed we got picked up and the hotel concierge was really nice. The room was great. Overall I recommend ppl stay here
Arlene
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

This hotel is very nice, huge, and extremely aesthetically pleasing. The rooms themselves are beautiful and well designed, making for a great first impression once you arrive. That said, the arrival and check-in process was frustrating. First, we had difficulty finding the hotel because it had moved locations, and the GPS directed us to the old address. This made the arrival stressful. Once we finally got there, check-in took quite a long time—we waited about 30 minutes before everything was completed. When we got to the room, it was lovely, but unfortunately one of the beds was broken. The staff offered to move us to another room, but the alternative bedroom was too small for our group. We asked instead for a replacement bed to be brought to the room. This process took far longer than expected. Despite calling the front desk multiple times and being told someone was on the way, no one arrived. I eventually had to go downstairs myself to follow up. In total, we waited about an hour for the bed to be brought up. Since this happened late at night, it was especially frustrating, as we were exhausted and ready to sleep but couldn’t until the issue was resolved. On a more positive note, the restaurant was excellent. The restaurant staff was friendly, attentive, and welcoming, and the food was so good that we ended up eating there twice. Overall, I would still recommend staying at this hotel because the property itself is beautiful and the rooms are very nice. However, I do wis
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Michel
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Staff super helpful, old hotel in transition process
Kader
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Staff was friendly and helpful. Clean and spacious room, nice lobby.
Slobodan
icon-with Partner
with Partner
8.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Staff was friendly and helpful. Room and bathroom were spacious.
Norair
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

First floor, reception area is clean and beautiful, can't say the same about the room, outdated and smelly. Service was great.
faizal
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Yes
Samira
icon-Leisure
Leisure
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Oh space, nice location and great reception area.
SEAN
icon-Business
Business
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

The highly professional staff whom provided wonderful hospitality. The dinning buffet is pricy but worth the experience. My room was spacious, luxurious, comfortable, quiet, and very clean. The Breakfast and Dinner buffet team (Mouna and others) made me feel like royalty each day. I cannot express enough how welcome I was way made to feel, from the front desk agents, to Saad/Hamid the concierge, and the dinning room team. This Hilton property has become my first choice in Casablanca.
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Joel
icon-Leisure
Leisure
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

The room was very nice and big. It’s too bad the bathroom didn’t have a fan.
Matthew
icon-Leisure
Leisure
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Great aesthetics and service
Jennifer
icon-Leisure
Leisure
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

I arrived with no plans and was thrilled to meet the team who did everything to make sure that everything i hoped for, happened and well! From Ramses who met me at the car to Sara and others at the front desk and Ismael, the concierge, EVERYONE was wonderful. I truly felt like the goal was to make my stay as unforgettable as possible. Ismael was able to help with transportation and my next hotel and little things like finding a charger. He is GREAT at his job, both kind and generous with his time. Yusef was the driver to Marrakesh and he was fantastic too, super accessible and responsive. He really went out of his way to make sure i saw what i wanted. My room was great, the hotel is beautiful and with the incredible service, I would HIGHLY recommend a stay at the Grand Mogador in Casablanca.
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ESMAEIL
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

Thanks
Mohamed
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

The elevator breaks down, we ask for towels, and it takes over an hour to get them; we have to make multiple calls to get one answered. mismanaged hotel, we will not stay again and we'll not recommend it.
muhanad
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

Pro: large rooms, safe inside, frig was good, large lobby and wide hallways, felt very nice, whatever you request gets delivered in 5 minutes, wry mice staff Cons: not enough garbage cans ( may need larger ones), no exhaust fan in the toilet area!!! Very embarrassing!!, need more cloth hangers
Mordechai
icon-Business
Business
8.0
/10
Reviewed 93 week(s) ago

Expedia Group verified review

The front desk was great the room was nice, it is a large hotel, the parking is guarded 24/7 so I felt safe parking the car
Alexandra
icon-
10.0
/10
Reviewed 96 week(s) ago

Hotels.com verified review

Amazing customer service, delicious food, and a large beautiful room with a great view of the city. Wish I could have stayed longer. Looking forward to next time.
Oday
icon-with Partner
with Partner
10.0
/10
Reviewed 99 week(s) ago

Hotels.com verified review

Great facility and has all you need for your stay.
KHALID
icon-Business
Business
10.0
/10
Reviewed 107 week(s) ago

Hotels.com verified review

Grand Mogador City Center in Casablanca was a delightful surprise during my short stay. The hotel's elegant ambiance, impeccable service, and luxurious amenities made for a truly memorable experience. The room was spacious, beautifully furnished, and offered stunning views of the city. The staff were attentive and went above and beyond to ensure my comfort. The central location made it convenient to explore the city's attractions. Overall, Grand Mogador City Center exceeded my expectations, and I would highly recommend it to anyone visiting Casablanca.
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