Great view from my balcony. Comfortable and clean room.
Kristina
Business and Leisure
2.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Avoid this hotel at all costs! It is far from a 4 star as advertised. I arrived and the rooms are incredibly dirty. When I asked to change the other room they showed me was worse. I knew I wouldn’t be getting the amenities many hotels give, but the cleanliness was what made me want to leave. The rooftop terrace which is mainly why I booked this hotel was under renovation and unable to use. Even after I confirmed my booking 3 days prior there was no mention of this. The breakfast is a rip off, avoid this too. I was told my booking included this then they asked for more money upon arrival. I also found a camera in the bathroom which violates so many things. As a solo female traveller I felt unsafe. The manager also showed me upon check-in where he hides the master keys in case I lose mine and there is no reception. That’s scary as other guests know this and anyone could have metered my room.
The safe was broken and they didn’t fix as promised. I had a jacket and an envelope that was hidden in my backpack taken and the manager tried to accuse me of lying. Overall terrible experience. I ended up losing the money and having to book another hotel elsewhere. Expedia is being very helpful and trying to help me get my money back.
Read More
JAIMEE
Leisure
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The room was modern and spacious and the staff was friendly and helpful. The rooftop patio was closed for renovation so I did not get to enjoy that, but the view from my balcony over the main street leading to the cathedral was excellent! The hotel was right in the heart of everything! Would definitely stay again!
andrea
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Room was spotless and staff was friendly and accommodating
Yuzhuo
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Great location
Gaspare
Leisure Family
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Staff was informative and friendly.
Greggory
Leisure
8.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Great small boutique hotel
Katelyn
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Friendly staff and great location! The room was comfortable and clean.
Leon
8.0
/10
Reviewed 21 week(s) ago
Hotels.com verified review
Amazing position of the hotel. Right in the middle of the old town. Staff was very friendly and helpful, always trying to help or accommodate our needs. Hotel need renovation, but everything was working inside our room.
tim
Leisure Family
8.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Nice enjoyable stay thanks
Kathleen
10.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
The stay was fantastic! Rooftop views were amazing and
Gary
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Hotel was in an ideal location, very close to the duomo with lots of restaurants and cafes nearby. Our room was spacious and well equipped. Would be happy to stay here again.
Anne
Leisure
8.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
I enjoyed my one night stay at this hotel in Catania. My room had a lovely balcony window street view of the duomo and included a delicious breakfast. The location was very convenient, and as a solo traveler I felt safe. Thank you for the beautiful Il Gattopardo room! The interior was very modern and clean with elevator and stairs. The staff was very accommodating and helpful to call me a taxi for my departure.
Read More
Rosemary
10.0
/10
Reviewed 28 week(s) ago
Hotels.com verified review
The staff were super helpful and kind! I had some medical issues to deal with and Vanessa and Carla - the concierge’s were do beautiful and kind to me!
The cleaning staff were amazing and everyone was helpful and kind! Can’t recommend enough!
JASON
10.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Great property right in the middle if the city.
Andrea
Leisure
10.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Staff is excellent, location is perfect. Room was very clean with all of the little extras that make a hotel experience memorable (toothpaste, toothbrush, shampoo, conditioner, body wash, a welcome bottle of champagne, two free water bottles).
Michelle
6.0
/10
Reviewed 30 week(s) ago
Hotels.com verified review
The staff were absolutely amazing and super helpful. The hotel needs a refurb throughout.The roof terrace has a great view of the Duomo but it’s a neglected space which could be turned into something lovely for guests to enjoy. The biggest issue for all of our group was the noise from the surrounding bars late at night and into the early hours.
Read More
Luca
Leisure with Partner
8.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
Centrally located, great comfy bed, we stayed a couple of nights and we enjoyed the experience. We had a free bottle of wine that was promptly delivered after chatting with an Expedia representative. The hotel did not have our VIP status at the beginning, but the issue got easily solved. They have parking available at a nearby location - about 8 minute walk - for an extra 15€.
Read More
Tara
10.0
/10
Reviewed 35 week(s) ago
Hotels.com verified review
The spa suite was spacious and relaxing
Don
Leisure
10.0
/10
Reviewed 38 week(s) ago
Expedia Group verified review
The front desk people and those presenting breakfast each morning were the best!