Poor cleaning, water damaged by AC

The property was good, spacious and, although a little removed from the main attractions, access to transportation is convenient. The customer service is good, but beware of needing immediate attention. We had some issues with the apartment key-cards and where lucky that happened during business hours. Other than that overall a good experience.

The property was clean, and the location was incredibly convenient — just 20 minutes from all the sightseeing spots, bus stops, and grocery stores. We stayed for three nights and loved the apartment. We’d definitely book it again and highly recommend it. The host was very communicative, quick to respond to our questions, and even recommended some great restaurants. The only downside was that we landed early and couldn't check in right away, so we had to walk around with our luggage after a long flight. Thankfully, we found a nearby locker to store our bags.

The apartment was very nice and comfortable. Location was excellent. It was much more comfortable for our family of 5 than a standard hotel room. Our complaint is with the company that owns the property. I looked on the website to make sure I understood the checkin process. It said to let them know when we will arrive and someone would meet us there, which I did. Unfortunately this information was out-of-date. Now they send an email ahead of time with instructions about how to get in the building and access your room key. We never got the email and ended up standing outside the place for over an hour in the pouring rain with all our luggage. If you choose to book with Home 2 Home and do not receive an email ahead of time, make sure to call and ask. The first night we were there we asked for an additional key as we were only provided one. They promised to deliver one the next day. They came while we were out. They did not simply deliver a key, they re-keyed the lock and left all the new keys INSIDE THE ROOM. So when we got home after a long day of sight-seeing, our key would not open the door and we had no way of accessing the new keys. It took 2 hours for someone to come and let us in.

Excellent service

Everything was perfect.

Started bad. They would not cooperate on adjusting the number in my party. I had to wait till the last day to even know if I would be able to stay. I had worry about the entire thing. Finally they agreed. WOW - Did me such a favor on decreasing my group size to just me. No gratitude and just wasted my time making it impossible for me to cancel. NICE JOB! The place? Needs paint! Overall it's okay.

Very nice apartment. Clean and reasonably quiet. Check in instructions were very clear. Shower is a little small and decor shows its been well used but we enjoyed our stay. Coffee machine took nespresso pods. Supermarkets and restaurants within 2mins walk

Poor sound proofing let's this property down, noise from flat above and from street below, particularly the through the night waste bin collections every night if the week.

Excellent guest services. Very good a new amenities clean very good location

I liked the modern design and security. It's also walking distance from the former bull ring that is now a mall, the Opera House and the palace. On the down side, management dropped the ball. We advised them 3 times re when we were arriving: 3 days ahead, 2 hours and again at 15 min. But no one was there to let us in. We couldn't even get into the lobby area. Standing outside with suitcases in a new country in a neighborhood that we didn't know was safe was very uncomfortable. The street outside has graffiti and large smelly trash dumpsters...use of double locks make you feel unsure if it is a safe area. Inside the apartment it was a nice modern design but leather furniture was tattered, walls scuffed up, garden full of weeds, refrigerator worked but inside was dripping with condensation. Empty bread bowl with a sign about the bread that wasn't there, fancy coffee maker was there but couldn't use it as there were no special coffee pods for it. There were some potato chips and a bottle of wine on the table. Impression was they were not quite ready for us and had not stocked things. The place looks amazing in the pictures which must have been taken when it was new but the apartment needs some freshening up/ maintenance now. We had a hard time figuring out the shower. Looks like a hot and cold knob but nothing happens when you turn the hot on. Instructions would be helpful. It was ok overall.

Great location. Accommodation was very good except for the coach it needs to be replaced in a bad way. Would rent again on our next visit.

Staying here was a very pleasant surprise. For sure I will use the same place next time traveling to Barcelona!

Excellent apartment, spacious and very unique

Great apartment with a beautiful garden in a very family friendly neighborhood. Also a great location for travelling around Barcelona. The team behind the apartment were also very friendly and accommodating.

Pros: Location, spacious accommodations, new, clean, secure, great shops near by, comfortable bed, Josse was a great agent to work with. Cons: None

It felt like we were in our home while in Barcelona. The area was walking distance to metro, several interesting tourist spots, restaurants and shopping center.

The property is near to the Magic Fountain, Espanya Square.

Excellent location Friendly staff There is a beautiful roof garden and view We had a really nice stay The property is a modern stile with comfortable balconies and clean bathrooms Cosy beds and dining room

Very friendly staff Accurate location close to public transport Highly recommended