8.1
Very Good
From 427 reviews
Provided by travellers on
Cleanliness

8.2

Room Comfort

8.0

Meal

7.4

Location

8.3

Service and Facilites

7.9

People often mention about Go Hotels Manila Airport Road
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Room Space (5)
Accessibility (4)
Family Friendly (4)
Distance to City Center (3)
Surroundings (3)
Staff Friendliness (3)
Ambiance (3)
Soundproof (3)
Bedroom (3)
Bathroom (3)
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Traveller Reviews Go Hotels Manila Airport Road

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40
Customer reviews
Z***l
icon-Transit
Transit
icon-origin-TRAVELOKA
6.7
/10
Reviewed 8 week(s) ago
Pros: Staff is very friendly - Wi-Fi - Bed - There is a bistro deli on the ground floor with not pricey meals. - Close to the airport - Cold AC. Cons: Insect in room (small type of roach), we caught another one something smaller. - No hot water in the shower, only in the face sink. - Bathroom amenities are lacking. - Lack of HD channels in TV.
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X***e
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Leisure
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5.6
/10
Reviewed 15 week(s) ago
First day, we booked for a family of 3, they gave us 2 single beds. Bathroom was overflowing due to a very small space and we had to go to the front desk to request for a rag. AC is almost not working. It was too hot in the room. We have seen small cockroaches in the room as well. We have a room transfer the following day but had to checkout at 11am as our room isn't available yet. Front desk staffs are not approachable.
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X***e
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Leisure
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5.6
/10
Reviewed 15 week(s) ago
There were small cockroaches all over the room. Only 1 towel provided, 1 small soap and 1 shampoo for a family of 3. There were no rags provided. Bathroom overflows and a leaking AC. Housekeeping knocked around 11:40PM just to give us paper cups like WTF, first, we didnt ask for cups. Second, are they even aware of the time? And lastly, our room was located near the exit, there were loud banging and drilling noises around 4am. I wont recommend staying at this hotel.
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E***d
icon-Transit
Transit
icon-origin-TRAVELOKA
6.3
/10
Reviewed 17 week(s) ago
There were some cockroaches in the room. The water was leaking from the unit inside. There are no amenities at all, only soap, shampoo, and towels. The key card should be given to each member.
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Merry J. M.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 26 week(s) ago
Staffs are very friendly, room is clean. The location is close to the airport and very close to everything and accessable to everything.
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l***e
icon-origin-TRAVELOKA
6.5
/10
Reviewed 46 week(s) ago
The room is too small, the air conditioner is noisy.
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S***n
icon-origin-TRAVELOKA
7.9
/10
Reviewed 54 week(s) ago
Minimal facilities with quite expensive prices, there is no mineral water in the rooms, only dispensers are provided in each corridor, soap and shampoo are not enough for single use. The room was too small, like an old building, the AC was leaking and not cold, but because it was only 1 night, I didn't request to have it repaired or move rooms, the bed size was too small for my height. Unfortunately, I didn't take any pictures in the room, because I was too tired so I just went to sleep.
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Accommodation's Reply
31 Jul 2024
Mabuhay from Go Hotels Manila-Airport Road! Thank you for your feedback. We apologize for the inconveniences you experienced, including the room size, air conditioning issues, and the limited amenities. Your comments are valuable, and we will address these concerns to improve our services. We hope to have the opportunity to better serve you in the future.
A***o
icon-origin-TRAVELOKA
6.0
/10
Reviewed 61 week(s) ago
There was not even a free bottle of water in the room. And no kettle for hot water.
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Darel V.
icon-origin-TRAVELOKA
5.4
/10
Reviewed 74 week(s) ago
I ask one in the front desk and one of the utility to bring the remote control of aircon because the room is totally hot the aircon itself is not working properly until the next day when I checked out I didn't receive any remote control in the room and I sleep sweating in bed cause its so hot plus the cr it has small cockroaches 🙄.
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Rudy T.
icon-origin-TRAVELOKA
8.4
/10
Reviewed 90 week(s) ago
Nice position near airport, best recommended for short rest between flights.
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Rosiel M. M.
icon-origin-TRAVELOKA
6.5
/10
Reviewed 93 week(s) ago
A bit disappointed. Comfort room and shower room stinks (smells like old house/kitchen) 🥴 Shower room water leaks outside, no sleepers, no table, not allowed to eat inside the room, charges may apply when caught. Reception will not tell you about their rules so better read the posters inside the room. Also duvet ' s a bit itchy 😬. You will hear the noise of vehicles outside, even the people passing by your room 😅. Good points: Bed is nice, maybe just need more sanitation. Key Card rooms. Budget friendly. Accommodating staffs.
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Ronalyn Remigio
icon-origin-TRAVELOKA
6.0
/10
Reviewed 97 week(s) ago
Ceiling paint is feeling off. Cockroaches is running on the floor and side tables. Room is next to the Highway vehicles passing by is noisy didn't rest at all. Disappointed!
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Accommodation's Reply
04 Oct 2023
We sincerely apologize for any inconveniences you experienced during your stay with us. Our team will investigate and resolve this concern immediately. Rest assured that this has been forwarded to the concerned department. We hope to see you back soon.
Loraly P.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 103 week(s) ago
The hotel room is conducive, clean environment and yet also very accessible to the nearest airport and bus terminal.
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Marlon P. Q.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 107 week(s) ago
Honest staff. The room was clean. The linens and towels were not old.
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Rolly E.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 130 week(s) ago
Accommodated and clean saka free shuttle to airport.
1 people find it helpful
RANDY CADORNIO
icon-origin-TRAVELOKA
9.7
/10
Reviewed 132 week(s) ago
It 's very good because the receptionist very approachable, kind to the guest and clean room, toilet. And it 's very convenient to the airport 's. Thank you Go hotel.
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Princess C.
icon-origin-TRAVELOKA
8.4
/10
Reviewed 137 week(s) ago
Excellent staff, rooms are not spacious with leaking aircon, requested for a change of room but hotel was fully booked. Booked a twin bed but was given 2 single beds.
1 people find it helpful
Gad S. L.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 144 week(s) ago
It was so bad, they don't know how to consider guest, and the room is not nice, first of all they don't explain me regarding about smoking regulations in front disk they didn't ask me if I smoke or not and they didn't even try to tell me where the smoking area is, so I decided to smoke in exit area and the guard see me and bring me all the way to the lobby and ask me to pay 10,000 pesos. Even the government have first and second and 3rd offense and government didn't ask that much so they ask me to settle for the amount of 5,000 pesos, if they explain me from the first place that smoking is prohibited on that building and tell me where exactly the smoking area is then I will know to avoid this kind of incident. And the place is not nice when I left I have lots of luggage they didn't even try to help me bring my staff to the cab they just get the payment and that's it. Not anymore for this hotel.
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Renz
icon-origin-TRAVELOKA
6.0
/10
Reviewed 147 week(s) ago
The receptionist and staffs were very accommodation. It 's just the room is not well cleaned. I haven't slept well during my stay as you can hear the noise in the other rooms and also the people walking in the hallway.
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Jhon C. A.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 148 week(s) ago
They have nice rooms and the staff are very accommodating specially the guards.
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