We stayed there in the winter… When we got there, the room was already heated, which is never a guarantee with any place that you stay. It was easy to access the room, there was an elevator, and the door code was same for the outside door and the apartment. The AI concierge was able to answer most questions. I had difficulty with the stovetop and they responded quickly to my questions. I would definitely stay there again and recommend them to anyone that’s going to Chueca.

Everything great

The staff was very communicative, any questions I had. They answered them accordingly in a timely manner. I would recommend this place and if I come to Madrid, I will definitely consider staying in one of the sweets. The complementary cleaning was amazing. They cleaned the whole place. Yes, I would recommend this to everybody who is traveling to Madrid.

Very nice room, centrally located, market just a few doors away

Communication was great, the apt is centrally located walkable to the Grand Via, Puerta de Alcalá, El Retiro Park, etc. Tons of restaurants and bars around the area.

Very good location, easy and secure access. Clean, sharp, fully equipped. Lovely place

Clean room. Amazing location!! Super easy check in process. Would stay again.

Good for the price. Walkable, close to Gran Via

Excellent area, plenty of all restaurants type, walkable, the apartment was perfect, very clean and comfortable. Highly recommended!

Check in via email with access link was very easy and convenient. Location was perfect with easy access to metro station and walkable to all Madrid has to offer without being in an overly crowded area. Plenty of shops and restaurants to choose from. Apartment was clean upon arrival with everything you need for your stay.

Family of 4, with young adult kids. Location, location, location. Was walking distance to so much, including museums and main shopping street. We loved the neighbourhood and often went for tapas in Plaza de Chueca. Apartment was spacious and had the amenities needed for short stay. Management help centre were very responsive but the last minute access code made us anxious. Plus the pre registering for every guest took some effort. We all would recommend this as a great place to stay in Madrid.

Had 5 people staying but only two of us received check in information so wasn't much point registering if they not going to share details to get into property. Access was modern by using link to unlock doors which was great. Also only had bedding for 4 people so that wasn't ideal not having that in place.

Briefly, Check in to receive entry code was a nightmare. Air conditioning was not turned on the first night had to sleep with windows opened in an area where partying on the streets goes all night. Not my crowd either. The entry hallway looks and feels like abandonment. The apartment is spacious but that’s about it and although not my type of area it is close to the city center.

Good customer care

Good stay.

This was a generously sized well designed and comfortable apartment. We lucked out with some great perspective and lots of light. There are many windows in the beds are also updated and comfortable. Apple, hot water and decently designed. It’s nice sometimes travel with a kitchen, and this was one of those times. The only thing worth mentioning is that there are two hotels with the same name, and we unfortunately went to the wrong one the first time. But other than that, the state was flawless.

Excelente!!!

Very nice and comfortable place with great location.

Good place, very nice location, A/C was not working probably, iron was dirty so u can’t use . Property condition is good . Walkable for a lot of places.

Great location!