Staffs are helpful. Room is clean BUT old.

Sure pretty place to be.

Very nice natural hot spring for cold weather

Our stay was pleasant. The hotspring area has a great view to the mountains! The room itself looks outdated and some parts of the room definitely need fixing and remodeling. Their service is TOP-NOTCH! They picked us up at the bus station and when we checked out they also dropped us at Wulai Old street for us to sightsee, later ok they dropped our belongings free of charge!

Nice quaint hotel up the mountain in wulai. Great views from the balcony and hot tub. However, it is quite far away from the old street where the shops and food are located, which posed no problem for me. There is a family mart 500m away from the hotel. Great to be near nature but if you want convenience, better to have your transport.

Beautiful place. Kids friendly. Will be back next time!

I have done a lot of traveling and have never stepped into a more disgusting accomodation. I have stayed in packpackers to 5 star hotels in my time and I can tell you this is not worthy of a 31/2 star hotel as listed by Expedia. The photos do not reflect the conditions of this accomodation. We are sure the photos are either so so old from when it was in better condition or they have been photo shopped. The place was absolutely filthy and could not stay. It is impossible to contact Expedia by phone when there is an issue like this. The hotel rating have to come from friends and family it is so bad

It’s nice to have a hot tub inside the room but rooms are old but still clean. The meals are very basic.

We enjoyed the thermal springs, birdwatching, and food and activities in town. Breakfast was good, and the hotel had a shuttle to take you to town if you wanted, as the hotel was a ways uphill from the main street. We wanted to stay longer, and they were not able to accommodate us, but helped us find another suitable hotel for an extra night, and took our luggage there for us.

Attentive and accommodating staff, great location, walking distance to hot spring spas, quiet, nice complete breakfast

Cockroaches, old, not clean. Uncomfortable. Photos are better than real life

整體設備老舊 天花板有黴菌 浴室非常多蟲子 山景還有屋簷非常難看 地段糟糕交通不便 早餐隨便且難吃 而且又愛補不補 沒有什麼公共設施可用 低評價不是沒有原因的 這輩子絕對不會再來

真的沒住過那麼糟糕的房間，房間破舊環境髒亂，溫泉有超多雜質，晚上洗澡洗到一半沒熱水，櫃台服務不佳，而且只到22:00之後放空城，所以房客不能發生任何事，因為全部都要自己處理，網路上也只有櫃台電話，其餘的都查詢不到，早餐菜色少，有停車位結果是停路邊後面幫你放三角錐而已，分享上來希望不要再有人去踩雷，而且是大雷...

晚上很安靜，可惜山上很冷，沒有暖氣，不過瑕不掩瑜，客服很親切

機車只能停門口外 雖然可以停最裡面一格 當天有小客車停歪了所以沒得停

個室のお風呂が広くて湯量も泉質も良かったので満足しました。 部屋も清掃も行き届いていて綺麗でした。

温泉が素晴らしい

バス停や老街からはかなり遠い。タクシー必須。部屋は意外と狭い。山中にあるので虫の死骸などは沢山ある。温泉は最初は出なかったが、１５分もすれば出るようになった。景色はかなり良い。

入住兩天服務人員都非常熱情用心飯店也有接載服務畀一般計程車便宜未去過的可以嘗試一下入住又不錯的體驗

有螞蟻…後來換房間 隔音很差 其他普普…