8.4
Very Good
From 343 reviews
Cleanliness

9.0

Room Comfort

8.4

Location

10.0

Service and Facilites

8.8

Traveller Reviews Casa Liza

Number of reviews per page
20
40
Top reviews
David Xianwei
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

A lovely hotel that feels like a garden retreat. It’s less than a 10-minute walk to all the main attractions, making the location very convenient. The room is incredibly spacious—almost like staying in a castle. The hotel also features a beautiful garden and relaxing seating areas. The staff are friendly, welcoming, and always helpful.
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Haofeng
icon-with Partner
with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Beautiful property, fun to walk around and explore. Staff super polite and helpful. Bugs and mosquito can bother a little.
Michelle
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Staff was wonderful. The shower is not suitable for an older person to get in and out easily, due to the old design. The room was spacious and the place overall is very nice.
samantha
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

This hotel is very old school San Miguel. It’s a beautiful hacienda type building with beautiful gardens and outside areas to sit. Please note that there is no AC in any of the rooms, however they do provide standing fans. At certain times of year the rooms get hot.
Connie
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

This is the most charming and wonderful boutique hotel. I loved the location. Wonderful staff that were so helpful and pleasant, particularly Lily and Francisco were so helpful. I loved my room with the charming balconies and the wonderful view. It was just fabulous. I would highly recommend it. It is just classic charm.
Jesus Gpe.
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Excelente servicio, limpieza, comodidad, el personal siempre amable y muy atento! Sin duda volvería 😉
Samuel
icon-with Partner
with Partner
4.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

They have bed bugs. The smell of pesticides inside the room was horrible. My husband still has headaches from the smell of the chemicals, and I have the bedbug bites on my legs. Beautiful place, but those things make me say no to this place.
Araceli
icon-Family
Family
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

El hotel es lindo, no tiene realmente amenidades pero si regresaría, ojo si llegas con auto, la entrada es super complicada
IRAIMA
icon-Family
Family
2.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

STOLE OUT OF MY ROOM Shower head broken, sink leaks, dirty floors
Ronnie
icon-with Partner
with Partner
8.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Great location to walk to everywhere. Friendly staff
Scott
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Lovely french doors allow air and sunlight into the room. A real treat
arthur
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Wonderful place with stunning gardens and amazing city few from balcony… room was clean and comfortable… the only strange thing - no hooks to hang anything🤔
Andrew
icon-with Partner
with Partner
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Great location, very clean, lovely hotel
Troy
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

The staff was friendly and helpful. The place is very beautiful, although it did lack features that you would expect in an American hotel, such as ice and vending machines
Jeremiah
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

The staff was great to work with. The master suite is great! I would suggest bringing a fan just for circulation in the room. But good to have the extra space. Definitely recommend.
Jakob
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Wonderful, friendly staff and a comfortable hotel in a great, quiet neighborhood. My husband and I felt very welcome. We are a same-sex couple, and we found the hotel totally welcoming, which is always a concern when traveling. We both recommend this hotel.
Monica
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Muy buena ubicación
Jorge
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

n/a
Susan
icon-with Partner
with Partner
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

The accomodations we're excellent with a large space and full kitchen. The bed was super comfortable and everything was very clean. The only complaint I have is that there was not central heating although we were provided with two space heaters. Because the rooms were so large and the ceiling so high, these were not adequate for December temperatures.
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Oralia G
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

The location was great, with amazing views and plenty of restaurants within walking distance. The staff were friendly as well. However, I wasn’t satisfied with the service. The floor was not mopped, and the rug in the room was old and had a hole in it. I tripped multiple times and ended up fracturing my hand. Additionally, there was no parking available for a car. Overall, the area was wonderful, but the cleanliness and safety of the room need serious improvement.
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Number of reviews per page
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40