Overall Ratings & Reviews Santa Chiara Boutique Hotel

I stayed at the Hotel Santa Chiara in Napoli for nine nights, with a friend, in February 2025. Our room (no. 207) was a pleasure: large, high-ceilinged, tile-floored, well furnished, beautiful. The hotel is in a restored palazzo, and that's evident. There is a rooftop with splendid views of the city and the bay. --- The staff were helpful, attentive, & knowledgeable; the atmosphere was calm and pleasing; we were welcomed, left alone when we wanted to be & attended to when we wanted to be, which is the essence of a good hotel. --- The hotel fronts Spaccanapoli, which is the liveliest street in the city. Many bars, cafés, restaurants, churches, & everything else you can imagine, are within yards. The Dante metro stop is seven minutes away on foot. There are buses and taxis closer than that. This is an ideal place to stay. And Naples is a gorgeous, chaotic, energetic city full of beauty. We'd have liked to stay longer.

Staffs are all kind and hospitable! Excellent location having most if tour highlights!

Small, historic property. Cool rooftop views. Quaint lift. We thoroughly enjoyed our stay.

The service was excellent and all staff were friendly and accommodating. It was a short stay in Napoli but wish we had planned it for longer

Overpriced!

This was a perfect place to stay in Naples. It's right off Spaccanapoli, which means its a super walkable area with a lot nearby. I found staying here is probably preferable to the Via Toledo area, which is much busier (though both are busy). The hotel was super clean (our room actually got cleaned multiple times a day, if anything it felt excessive!) and it feels private, safe, and quiet, despite being right off a major pedestrian street. There's a nice little rooftop hangout space and a friendly and helpful 24-hour check-in. Would absolutely say here again!

Stayed in much more expensive hotels but this was fantastic and a great location with fantastic reception staff

When you first arrive at the hotel, it’s a little bit intimidating but when the big gates open, this is an amazing place to stay. The service was beyond expectation and the staff checking in so Helpful. Large room, immaculate, and so comfortable. Highly recommend this especially if you’re bringing teenagers.

Great hidden gem in a very old historical building. Note: hotel also has great rooftop terrace and full bar.

Perfect

We didn’t receive our VIP service

We love our stay at y po ur hotel, unfortunately we needed to leave for family reason, your hotel gives us very good room appreciate it so much

I stay in plenty leading hotels of the world and I can’t believed these is one. Maybe it was 10 years ago .

This is a beautiful property right in the heart of Spaccanapoli. The staff was amazing and the room accommodations were great. We would definitely stay here again!

Great hotel and very clean!

The staff was terrific. Very helpful and responsive. The hotel is a bit challenging to find as no cars are allowed on it's little cobblestone alleyway. Arriving in that area in Naples, with wall to wall graffiti everywhere is a bit disconcerting, especially at 7am when the streets are pretty deserted. However, by mid morning everything was bustling and we had a wonderful day, taking lots of suggestions from the hotel staff.

An awesome secluded hotel in the middle of the Spanish Quarter. It took a while to find it as it is hidden off the street in a courtyard. Beautiful condition and style. Very friendly and professional staff greet you. It has a private fifth floor terrace where you can see the city.

Gennaro and the entire staff was top notch. I would highly recommend this hotel for anymore who wants to have a true wonderful Naples experience in the heart of the city.

This was a fantastic hotel with exceptional personalised experience from the staff. The location is very central and very busy, but the rooms were quiet and the staff treated us very well.

Great hotel! Very large rooms! Very quiet and comfortable!! Friendly and helpful staff! Great central location!