Holiday Inn Express & Suites TERRACE by IHG

Explore Holiday Inn Express & Suites TERRACE by IHG
9.0
Exceptional
From 925 reviews
Cleanliness

9.4

Room Comfort

9.6

Service and Facilites

9.2

Traveller Reviews Holiday Inn Express & Suites TERRACE by IHG

Number of reviews per page
20
40
Top reviews
Alyson
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The hotel was nice. The breakfast was standard fare for a place that offers it - a good variety of choices although fruit choices could be better (only had apples and bananas), they ran out of bacon an hour before breakfast ended one day. Had a coffee bar 24/7. The pool was small and didn’t look particularly clean although my 8 year old granddaughter enjoyed it anyhow. Two complaints I had were the curtains didn’t work properly and so blackout curtain only went half way up because of the chain. Second complaint is the one that will keep me from coming back - the heating/cooling system has two speeds - high and turbo - it is noisy (especially the air conditioner rattled) - and I ended up plugging it and unplugging it constantly just to get some relief from the noise and blowing air. The hotel was also grossly overpriced on the weekend where I was paying well over $400 a night for a noisy (unruly kids tearing up and down the halls and yelling) second floor room overlooking the parking lot. That said the bed was comfy which is one of the most important things.
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Jaime
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Room was clean and spacious. The Dove toiletries were nice and plentiful. Bed was comfortable and air conditioning worked very well. Breakfast was better than expected for a continental and has decent selection. Overall great stay.
Curtis
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Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Very helpful staff!
Heather
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Travelled with our kids who loved the pool! Room was clean and breakfast was amazing every single day! And the 24 hour laundry when travelling with 2 young kids helped a lot! We would stay here again in a heartbeat!
JOANNE
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with Children
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Very pleasant and prompt response to all enquiries and requests.
Estela
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with Children
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Excellent stay! The hotel was clean and well maintained. The complimentary breakfast was a wonderful bonus, with a wide variety of fresh and delicious options. Would gladly stay here again.
Corie-Anne Defelice
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Nice stay, breakfast was great
Daniel
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10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

New hotel , very nice
Le-Anna
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Awesome stay, great breakfast, and clean rooms.
Porter
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Business
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Good hotel, friendly staff, good breakfast. My only real complaint is that my room happened to be above the maintenance room and there was frequent humming and noticeable vibrations coming from it throughout the night.
Maurizio
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with Partner
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Staff were very friendly. Clean rooms. Breakfast could be upgraded. Fire alarm went off at 6 am due to smoke alarm in kitchen. Thankfully no damage or injuries. Staff apologized on check out.
Chris
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10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Good Hotel
Lisa
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Family
2.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The fact that you advertise the room to sleep 7 when in fact it’s two beds and a sofa bed crammed into a room is very deceptive. I was very disappointed to having paid $280 for one night in this crammed room with no working air conditioning. Unacceptable
Barbara
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with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Clean, comfortable and offering a very good breakfast buffet
Allen
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with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

I've said it all
Sarah
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Very clean , staff was very friendly
Alexandrea
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with Children
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

.
Janice
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10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

the check in clerk so friendly.
Sinobo
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Business Family
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

All good love staying here
Tamara
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with Children
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Welcoming staff and clean rooms, breakfast was delicious. We weren’t expecting omelettes. Heat and ac in the room.
Number of reviews per page
20
40