Beautifully decorated hotel and overall a pleasant stay. However, it was surprising that the room had no air conditioning or cooling system, no safe, and no phone to contact reception. Also, the pool, gym, and other facilities were not clearly signposted. These improvements would make the experience much better. In total we had very good time.

The grounds are stunning with so much potential but it feels very much a work in progress. We used paddle boards on the lake, which was fab but an additional charge on top of a very expensive room. The sauna wasn’t quite up to heat, we stoked the wood burning hot tub for a dip, tried the lake to cool off and the cold plunge was unfortunately empty. The room was nice and clean. I booked the junior suite but ended up getting a suite. It didn’t feel any more special than a deluxe room elsewhere and was the most expensive one night I’ve ever paid for. Don’t expect any alcohol if you pay extra for the mini bar. The TV didn’t work in the room and the shower was over the bath rather than a nice standalone. The toiletries smelt lovely and the aircon didn’t respond to any changes we tried to make so we had to turn it off and had an uncomfortably warm night. We ate at the pub with no complaints but as breakfast wasn’t included in the room we swerved it. The outdoor pool was a lovely addition which is mainly why I chose this hotel over others as the weather was warm. All in all a lovely stay but not very good value for money.

Generally nice Very dusty Room was dirty, bin hadn’t been emptied, toilet was not clean Felt very dusty Swimming pool full of kids Just not what we expected

A beautiful hotel with thoughtful, friendly staff in idyllic relaxing surroundings, massively recommended

Everything about my stall at Powdermills was great. The staff were all so friendly and helpful, the rooms are lovely and beautifully decorated and the grounds are stunning. I loved it.

Welcoming of pets Staff very friendly

Hotel is beautiful and everything is super chic.. loved our stay, staff very helpful and the areas to chill, drink, eat and relax are good. Swam in pool and lake, also arrived to a beautiful plate of chocolates for our wedding anniversary, lovely treat.. will be back for a girls retreat next time … a wonderful stay .. xxxx

Disappointing experience . When I informed reception at 6.15 pm that we had no water for the bath or shower I was told there wasn't any maintenance available . So neither I or my wife could have a shower that evening or the next morning ( today ) . On check out I reminded the manager of this problem , but no redress or discount was offered ; until I asked for a discount . Even then the only discount offered was the removal of the service charge on the evening meal ( as this charge was discretionary I could have refused to pay it anyway ) . When paying £250 per night , the least that can be expected is running water !

Hotel, food and staff were lovely

Very nice hotel, friendly staff, beautiful area

Had a lovely stay at Powdermills. This is a real hidden gem - beautiful grounds, comfortable room, friendly attentive staff, lovely food etc Decor a bit dated and tired, but understand due for a refresh soon.

Very dog friendly, comfortable room, nice walks, would stay again.

Beautiful setting. Food was excellent

Quick and friendly check in. My room was away from the main hotel in a separate building. The condition and facilities in the room were as expected. Bed was very comfortable. Food in the restaurant was good, the service from all staff I encountered was fantastic. Would definitely stay again.

a great stay. the grounds are beautiful and lovely to sit with a drink overlooking the lake. All the staff were a credit to the establishment so friendly and helpful. lovely room with a balcony. it is an old building which is part of its charm, the balcony area needed a bit of tlc, the room however was lovely and a really comfy bed. would return in a heartbeat

The facilities and staff were excellent and the setting of the hotel was very picturesque. The rooms were large and fantastically co for table.

Lovely hotel. Set in beautiful grounds, very helpful friendly staff. Very comfortable bed.

Great surroundings, and lovely old building with lots of character. Room (basic twin) was a little tired, particularly the bathroom, but it was clean and did the job.

Wonderful grounds with footpath right into Battle village. Lovely room with balcony, although the balcony could have done with a good sweep. Considering the large size of the room the guest experience would have been much enhanced by the addition of a small fridge. Staff were friendly and helpful.

Everything was lovely Would come again with better weather!