8.1
Very Good
From 399 reviews
Provided by travellers on
Cleanliness

8.2

Room Comfort

7.8

Meal

7.4

Location

8.7

Service and Facilites

7.9

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Traveller Reviews Joy Inn Hotel

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Customer reviews
Irna D. L.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
5.4
/10
Reviewed 280 week(s) ago
Receptionist indian guy not friendly. The bedroom and bathroom are cramped. not clean, there is dust. the plug is not right. the beginning of the TV there are channels. I press the other channel and it doesn't even have a picture. I asked the receptionist to help correct the TV instead he said the TV was broken. First, you can. it seems like he is lazy. WiFi username and password are not provided to me. I'm the one who asked. Already in the WiFi username and password info but can not wifinya. The receptionist didn't help me. per bed broken. I stayed 2 days but on the 2nd day I was not given mineral water. I do not recommend this hotel. all ugly. Only strategic location. Better find another hotel. Lots of good hotels in the vicinity of the hotel.
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Hendra S.
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Medical
icon-origin-TRAVELOKA
6.0
/10
Reviewed 282 week(s) ago
Ask for a floor room. 2 instead was given the floor. 3, TV is broken, room is never cleaned, stay for 4 nights, the bed feels really per. Difficult to sleep well, WiFi passwords are not given.
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Accommodation's Reply
26 Feb 2020
To Hendra, We thank you for your detailed reviews of Joy Inn Hotel. We will definitely see your suggestions and suggestions for improving our hotel facilities and services at Joy Inn Hotel. We apologize for the response you received during your recent stay with us. However, we hope you and your loved ones will reconsider giving us another chance to serve you better in the near future. Greetings to you Prada Receptionist Joy Inn Hotel
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PRETTYLA R.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
5.7
/10
Reviewed 286 week(s) ago
Terrible hotel room. Wall was dirty. The mattress need to replace. The blanket is smelly. Aircond not cold. Worst experience so far 😣 Doesn't feel safe in the room as the door locked is only pushing knob. Pushed myself to stay in for the night but I really can't. Check out on the night to find another hotel room. Really not worth the money paying 7+.++
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Accommodation's Reply
04 Feb 2020
We would thank you for your detailed review towards Joy Inn Hotel. We would definitely look into your suggestions and recommendations to improve our hotel overall facilities and services here at Hotel Joy Inn. We apologize for the setbacks incurred during your stay with us recently. Nevertheless, we hope you and your loved ones will reconsider giving us another opportunity to serve you better in the near future. Warmest Regards Prada Front Desk Associate Hotel M & M
DEDY F.
icon-Family
Family
icon-origin-TRAVELOKA
6.3
/10
Reviewed 287 week(s) ago
The receptionists they are less friendly , one of them forces us to give back the key, when we go outside. The towel not changed in 4 days stay in hotel. no lift. TV is just an ornament,useless no signal broadcast. anyway wifi, AC and hot water is not bad
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Accommodation's Reply
29 Jan 2020
We would thank you for your detailed review towards Hotel Joy Inn. We would definitely look into your suggestions and recommendations to improve our hotel overall facilities and services here at Hotel Joy inn. We apologize for the setbacks incurred during your stay with us recently. Nevertheless, we hope you and your loved ones will reconsider giving us another opportunity to serve you better in the near future. Warmest Regards Prada Front Desk Assoaciate Hotel Joy inn
Annisa
icon-origin-TRAVELOKA
6.0
/10
Reviewed 288 week(s) ago
The rooms are dirty and the hotel is noisy. In the bathroom a lot of small little animals.
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Accommodation's Reply
22 Jan 2020
We would thank you for your detailed review towards Hotel Joy Inn. We would definitely look into your suggestions and recommendations to improve our hotel overall facilities and services here at Hotel Joy Inn.We apologize for the setbacks incurred during your stay with us recently. Nevertheless, we hope you and your loved ones will reconsider giving us another opportunity to serve you better in the near future. Warmest Regards Prada Front Desk Associate Hotel Joy Inn
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murdoko
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
8.5
/10
Reviewed 289 week(s) ago
The rooms are pretty outside, stay 3 days, the rooms are never cleaned, the location is close to the Stesan monorail.
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Accommodation's Reply
12 Jan 2020
We would thank you for your detailed review towards Joy INN. We would definitely look into your suggestions and recommendations to improve our hotel overall facilities and services here at Joy inn. We apologize for the setbacks incurred during your stay with us recently. Nevertheless, we hope you and your loved ones will reconsider giving us another opportunity to serve you better in the near future. Warmest Regards Prada Front Desk Assoaciate Hotel Joy Inn
Elsa S.
icon-Business
Business
icon-origin-TRAVELOKA
6.0
/10
Reviewed 289 week(s) ago
Smelly rooms, noisy AC, dirty, broken TV, WiFi missing arise. Not recommended.
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Accommodation's Reply
12 Jan 2020
We would thank you for your detailed review towards Joy INN. We would definitely look into your suggestions and recommendations to improve our hotel overall facilities and services here at Joy inn. We apologize for the setbacks incurred during your stay with us recently. Nevertheless, we hope you and your loved ones will reconsider giving us another opportunity to serve you better in the near future. Warmest Regards Prada Front Desk Assoaciate Hotel Joy Inn
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Tjie L. I.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 289 week(s) ago
Hotel facilities are minimal, no TV, no clean room, no hot water for shower, Mattress is very broken like sleeping above per WiFi is very slow, I rent for 5 nights and I want to cancel and want to move to the central hotel but not got the money back, piye ikki mas.
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Accommodation's Reply
12 Jan 2020
We would thank you for your detailed review towards Joy INN. We would definitely look into your suggestions and recommendations to improve our hotel overall facilities and services here at Joy inn. We apologize for the setbacks incurred during your stay with us recently. Nevertheless, we hope you and your loved ones will reconsider giving us another opportunity to serve you better in the near future. Warmest Regards Prada Front Desk Assoaciate Hotel Joy Inn
Dhimas A.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
9.7
/10
Reviewed 297 week(s) ago
Very strategic near KL central city center, surrounding with many food choices.
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Accommodation's Reply
27 Nov 2019
To Dhimas, We are happy that your stay with us was comfortable and enjoyable. We are happy that our facilities, locations and services meet your needs and expectations We look forward to welcoming you and your loved ones to come with us here at Joy Inn Hotel 😊 thank you Prada Receptionist Joy Inn Hotel
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intan s.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
6.3
/10
Reviewed 298 week(s) ago
Dirty bath Room, small room, noise and the door unsafe lock, but the location is recommended.
1 people find it helpful
Accommodation's Reply
27 Nov 2019
We would thank you for your detailed review towards Hotel Joy Inn. We would definitely look into your suggestions and recommendations to improve our hotel overall facilities and services here at Hotel Joy Inn.We apologize for the setbacks incurred during your stay with us recently. Nevertheless, we hope you and your loved ones will reconsider giving us another opportunity to serve you better in the near future. Warmest Regards Prada Front Desk Associate Hotel Joy Inn
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Nguyen D. T.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
8.5
/10
Reviewed 308 week(s) ago
Stayed one night only, nice and helpful staff. Room was clean. Recommend.
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Deeby A. A. S.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
8.8
/10
Reviewed 310 week(s) ago
The hotel is good, not bad for transit and convenient for a cheap price. Very, very strategic but not recommended to bring parents, children and a lot of luggage because to get to the room you have to go up the stairs first. Next time I will stay here again.
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ASWIN D.
icon-Family
Family
icon-origin-TRAVELOKA
8.4
/10
Reviewed 311 week(s) ago
Strategic location and low prices, but the rooms are narrow and the TV cannot be used.
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stephany s.
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Backpacking
icon-origin-TRAVELOKA
9.1
/10
Reviewed 312 week(s) ago
Recommended, can nitip free baggage, the room is clean. The minus is not soundproof, so it's quite noisy because of the sounds from the next room. But yes according to the price.
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Lulu N.
icon-Family
Family
icon-origin-TRAVELOKA
8.5
/10
Reviewed 312 week(s) ago
Clean rooms, given mineral water, soap + shampoo, friendly staff, thank you.
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Elvi P.
icon-origin-TRAVELOKA
6.3
/10
Reviewed 319 week(s) ago
The owner has changed service, it's not fun and breakfast is gone.
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Inocentia J.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 320 week(s) ago
Just as expected from a 3 star hotel. Please change the mattress. The springs came out from the side already.
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Roma K.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
8.5
/10
Reviewed 322 week(s) ago
Not bad at all but the air conditioner need to fix it.
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T Chairannisa P.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
8.8
/10
Reviewed 323 week(s) ago
To stay alone this is very enough. clean rooms, cold air conditioning, location near public transportation between cities, out of town, and to the airport. and it's easy to find food even at midnight
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Dewi A.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
8.5
/10
Reviewed 323 week(s) ago
There is no elevator, front office is rather difficult to understand English.
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1 people find it helpful
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