9.2
Exceptional
From 1,000 reviews
Cleanliness

9.4

Room Comfort

9.2

Service and Facilites

9.2

Traveller Reviews Hotel Bonampak

Number of reviews per page
20
40
Top reviews
JORGE CARLOS
icon-Family
Family
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

.
Hanan
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very clean lobby okay but no AC....
Joy
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10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The property is basic but clean and comfortable and I stay there a lot. It’s worth it.
Hiram
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Yes
Louis Alfredo Abeyta
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2.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

I would stay anywhere else but here
Mrs L
icon-Leisure
Leisure
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

CLEAN!!!CLEAN!!!CLEAN!!! Wonderful welcomed by the staff quick easy and efficient check in and check out!! This is my second stay and we were not disappointed. Thank you to the front desk staff both day and evening attendants also the cleaning staff for your excellent work!!
Serhii
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

I really liked the nice hotel.
Marie pierre
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Lits confortables
Miriam
icon-with Children
with Children
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Room was really nice and clean, pool was little bit cold but clean and nice. Stuff nice and helpful
Rathna S
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Room was clean, we were able to go around by taxi and bus, good location
Gokce
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Clean room & great staff service
Urban
icon-Leisure
Leisure
8.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Very good service
Linda
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

Not a party hotel. Close to the America Mall and we went across the street to the malacon for the beautiful Christmas outdoor market and the carnival rides. This place is near the road so can be traffic noisy at night. There is no alcohol or smoking allowed on premise. Extremely clean. Has cereal,baked goods,tea,coffee for free breakfast. Staff friendly.
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Charlene
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

All around great stay
David
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Clean, friendly, and convenient
Russell
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Hotel Bobampak is a great hotel. The staff are friendly and the property is well maintained. It is well located and priced right. It has easy access to restaurants. The pool is very nice. I have been there several times. The only criticism that I have is that the rooms do not have a refrigerator. Otherwise, this is a nice place.
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Deborah
icon-Leisure
Leisure
8.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Very clean and quiet. The only complaint I would have is there was hardly any hot water in the shower.
Carlos
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Business
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Cleanness' &quiet
Jose
icon-Business
Business
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Muy buen ubicación, camas cómodas por el precio, una excelente opción
Verified traveler
icon-Business
Business
2.0
/10
Reviewed 59 week(s) ago

Hotels.com verified review

I travel a lot to countries all over the world. This was in my top 2 of the WORST places I have stayed in overall experience. I'll keep this short. I paid for 3 nights through Hotels.com. Upon arrival, I noticed numerous employees lingering in the lobby. Although the building has 80 rooms, the gave me a room above the lobby area. They proceeded to sporadically do very loud maintenance/construction, in between just standing around, then bang on walls and pipes for 20 min.. repeat for 2 days... I asked why they did not disclose this LOUD maintenance issue. I informed them, it was just far too much noise and an extremely uncomfortable establishment. They offered to reimburse me for my 3rd night, so, I paid for other accommodations and vacated. They then refused to credit my account. It's all in writing thru Whatsapp. There is much more to add, but I know long reviews get skipped over. Please heed my warnings about this place and do not give them your money, business or your precious time. Hotels.com spoke with them also and Hotel Bonampak refused to issue the refund. In addition, it is it is overpriced for comparables in the downtown area. I failed to do enough research. I hope this helps others. Cancun is beautiful. This place and these people are horrible.
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Number of reviews per page
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