Overall Ratings & Reviews Hampton Inn and Suites Mason City

Nice

Truly a good experience

There hasnt been anything that we dont like. Everyone has been super nice, and we have very much enjoyed our stay so far!

Nice place in a good area with shopping and stores close by.

Very nice and convenient area

Check in was fabulous. Maggie at the front desk was absolutely wonderful! Clean, friendly, and perfect for our stay. Definitely recommend!

Hhh

Great place to stay! Great staff and breakfast. Clean.

We love Hampton Inn. We only stay there. We know what to expect and they always deliver! Wish we could have been served biscuits and gravy for breakfast…that would be my only complaint.

Nice place. Booked this hotel for a party, the room we had for the party was nice and the staff was very accommodating

It wasn’t very clean. There was 3 pizza boxes left in the fridge and the ice bucket still had a liner in it full of water. And new liner was underneath the bucket. So it makes wonder if they changed the sheets scary!!

They need to update that they don’t have a hot tub because it says online they have one and they do not

Great place to stay! Very nice and clean. Nice area.

N/A

Was disappointed no hot tub

Room was very clean, staff was very friendly, nice area

Customer service was excellent

Really sad to see that they took out the hot tub specifically booked this hotel because it said they had a hot tub. Also, the pool heater was broken so the pool was unusable as well but other than that it was a good.

The amenities were looking a little tired. Small but noticeable issues like a broken curtain rod, a floatint shelf drooping, and general daye s appearance

Really nice front desk staff when we checked in.