Great location, incredibly friendly and helpful staff. Clean with everything you need. Definitely 5 stars. I'll be back.

Absolutely perfect location. 10 minutes walk from the bus station. 2 minutes from the nearest ice cream/cafe/burnt cheesecake. 3-5 minutes from any number of bars and restaurants. Wide tree-lined pedestrian area beneath our bedroom window leading past multiple restaurants and ice cream stops down to the harbour. Opera singing buskers serenaded beneath our window on a couple of evenings. Our double bedroom was snug but had a room safe, en suite shower room and plenty of hanging space for your clothes. 2 excellent communal coffee machines down the hallway. Very helpful reception staff. We'd happily stay here if we visit San Seb' again.

Great property with a wonderful staff. Location is perfect. Can’t imagine a more convenient spot to enjoy San Sebastián. The only downside, and it was big for us, was the noise. We were in room 1. Rooms 1-6 face a plaza bordered by a busy street. Starting at first light, a procession of daily street cleaning, waste removal,etc begins. Sleep at that point is impossible. I don’t know about the other side of the building, but I think it would be better. I would stay again, but try the other side.

The hotel was as expected. Rooms were clean and simple with enough space, the showers had good water pressure, and Nespresso coffee was available. The beds were slightly thin, and you could hear everything in the hallways, but this was as expected from other reviews we read. Location was the big win here: one block from the best area of town for Pintxos, and three blocks to access the water on any side. We enjoyed our time here!

This pension is very nice.

Perfect for three people for a week. Yes it is noisy at night because you are in the center of the old town but that's what we wanted and it didn't bother us. Staff are really lovely and friendly and gave very good information. They will give you more coffee pods shampoo toilet paper everything you need for your stay. Really perfect place to stay in San Sebastian and I would happily go back anytime.

I like the way they phoned to help us locate , nice coffee and common area , superb location in the old town ! Parking costs might add up for many days , but for a few days it’s so worth it

Very Nice and helpful staff ! Room clean

Nice room in the old town. Great location walkable to the beach and bars and restaurant’s

Reception was so friendly and helpful. Went out of his way to make sure everything was right. The location is excellent with bars and restaurants. Room had tea and cofffee, plates , glasses even a fridge. We took a dog which was no problem. Parking in underground car park 800m cost €20 with discount from reception.

Our experience at this pension was disappointing. The room was much smaller and more basic than the photos suggested. The air conditioning was broken, and despite asking twice, it was never fixed, making the stay uncomfortable. Road noise was constant, the pillows were thin and uncomfortable, and there was no hot water on the first morning. The staff were nice but did not speak English, which made communication difficult. On the plus side, the location is good, and there is a lift to the second floor, but overall, I would not recommend staying here.

Well thought out accommodation in the heart of the bustling old town. Very friendly and helpful staff. The downside of being so close to the action is noise, but we expected it and didn’t bother us. Eco points dropped for having those small plastic containers for shampoo and shower gel. Please replace with refillable containers! 😊 All in all an inexpensive stay in the midst of the town which is clean, modern and friendly. Oh! And the shower was amazing!!!

Right on the edge of the Old Town. It was great having a fridge, bowls, crockery in the room. We had a large, ‘accessible’ room so it had an excellent walk-in shower

I went to San Sebastián with my partner, sister and brother-in-law for a week’s vacation and to celebrate my birthday. The Pensión was amazing in terms of location - central to the beach and River and in the Old Town. In addition the Hotel was clean and Laura and Gita were very friendly and helpful.

I arrived to the hotel around 6:30pm on July 20th, I had reservations set at Martin Berasategui (a 3 Michelin star restaurant) so I planned to get ready right after checking in. However, due to plumbing issues the water was not draining fast enough and was leaking out of the shower and into the bathroom. I quickly turned off the shower to let the front desk know. The initial lady was able to grab towels and soak up the water (note: I was still not done showering) she told me to just shower again with out fixing the problem. I asked for a different room so that there will be no issues or possible water damaged she said they were fully booked. So I completed my shower and let the water flow out since she said it was okay. The reception desk later told me that it was a water pressure issue and that it is normal. I find their approach in handling the entire situation completely unacceptable. I would not recommend this place at all. There was not even an apology rather a bunch of excuses.

Thank you

AVOID. OVERLY PRICED FOR LOCATION AND FACILITIES. RECEPTION AT ARRIVAL, POOR. WE MOVED OUT AS SOON AS WE SECURED ANOTHER HOTEL. RATHER LOSE PREPAID RESERVATION THAN STAY ON DAY LONGER.

Extremely helpful staff. Good bathroom

Staff was very helpful and some spoke English, which made check in easier. Room was small but adequate however the bathroom was very large and had a great shower.

Staff was friendly and informative about transportation options.