Dirty and unsanitary

Room was clean . Pool, sauna game room and work out room. Staff was awesome. They were very friendly and helpful.

Restaurante fecha cedo, oferecem duas opções de lanches prontos, em uma região que não tem nada próximo. Exigem o pagamento de qualquer consumo no ato (lanches e bebidas), não podendo ser cobrado no fechamento da conta, porém não tem troco para pagamento em dinheiro e outras vezes a máquina de cartão de crédito não funciona. Atendimento na recepção é precário, falta treinamento e a infraestrutura em geral não é boa.

I needed a last minute place to stay when I figured out my father wasn't arriving to Sao Paulo the day after I was. We were staying at a hotel in downtown, but I didn't know the geography of the city when I booked this very last minute hotel stay (Literally in the airport). Hotel Aruja is the opposite direction from the place my father and I stayed, but I loved it because it's a part of Sao Paulo I probably would have never seen otherwise. Good food options, friendly people at the hotel and neighborhood, and it's very walkable. Perfect last minute place to spend the night.

I liked the service that the staff gave if I needed help. I paid half of what I would have paid for a lesser quality hotel and I was appreciated. I also liked how safe it was there. I wasn't worried about my stuff getting stolen.

The property has decent security so you have no need to worry about your stuff getting stolen. What I don't like is that breakfast is not included with your stay.

This is a very good place to stay. It is safe and they serve a good Brazilian breakfast. Note that even though their website says they speak English it isn't the greatest. They will use their phones and use Google translate to work with you. They are happy that you are staying with them and they will work with you. A thing to remember about Brazilian culture is that toilet paper does not go in the toilet. It goes in the trash can. Don't worry about throwing it in the trash, the hotel staff will empty the trash when they clean your room. Overall I loved my stay at Hotel Aruja. If I ever go back to São Paulo I will use them again.

I’m not sure why would someone place a fitness and game room right next to the dorms. It was quite noisy early in the morning!

Hotel was investing in remodeled rooms, the new rooms were very nice. Onsite restaurant had good food. Staff in all areas were friendly and efficient. Overall, hotel is highly recommended esp. if you receive a remodeled room.

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Café da manhã bom, vários pães, bolos, salgados, frios, etc

Poucas variedade

Foi tudo ótimo, o café da manhã muito bom

Excelente localização

Tudo bem

Bem simples Atendimento ótimo

A estrutura é honesta, mas falta aprimorar atendimento e a experiência como um todo. Não foi possível conectar na internet mesmo seguindo as orientações. O quarto não dispõe de copos nem de toalha de rosto. AsRecepcao falta simpatia. Café da manhã honesto. Não há instruções no quarto de como se comunicar com a portaria através do ramal.

Foram dois dias muito tranquilos. Equipe agradável, educada, local limpo e de fácil acesso.

Foi muito bom. Somente o café da manhã deixou a desejar. Faltava prato, talheres, xícaras, até o pão francês!

Para mim o Hotel Arujá é um dos melhores hoteis de Arujá.