8.9
Very Good
From 117 reviews
Provided by travellers on
Cleanliness

9.2

Room Comfort

9.0

Meal

8.3

Location

9.2

Service and Facilites

8.8

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Distance to City Center (1)
Accessibility (1)
Family Friendly (1)
Staff Friendliness (1)
Wifi (1)
Ambiance (1)
Room Space (1)
Soundproof (1)
Bedroom (1)
Bathroom (1)
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Traveller Reviews Silkotel Hoi An

Number of reviews per page
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40
Customer reviews
Tra N.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
The hotel is super close to the old town, the staff is super friendly and enthusiastic. The hotel lends free bicycles to walk around the old town, the room is clean and beautiful, good soundproofing, the view of the old town room to take pictures on the balcony is super satisfying without having to go to a coffee shop in the old town to take pictures 😍😍😍 The family has a baby and also loves the swimming pool here Definitely next time I have the opportunity to go to Hoi An, I will book this hotel again 😊
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P***M
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
Hotel near the old town, convenient for traveling, spacious rooms, lots of cool green trees, okay breakfast
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1 people find it helpful
Nguyen P. A. D.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 142 week(s) ago
Room was very nice and clean. Hotel staff are very nice and friendly
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1 people find it helpful
Luong V. T. L.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 144 week(s) ago
Great hotel! The room was clean and very nice, very large. The view looking down at 2 clear blue pools is very chill. The location is extremely convenient. Hotel staff is very friendly! Incredibly great experience!
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2 people find it helpful
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Kim T.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 145 week(s) ago
The hotel is very close to the old town, the room is also spacious and clean, the hotel is free to upgrade from the deluxe room to the villa, the breakfast is not very rich but every dish is very delicious, if I come back to Hoi An, I will definitely go back to Hoi An. still choose Silkotel.
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1 people find it helpful
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Tan T.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 146 week(s) ago
khách sạn rất gần phố cổ, cho mượn xe đạp miễn phí rất tiện lợi, nhân viên rất nhiệt tình vui vẻ. Sẽ quay lại và vẫn lựa chọn Silkotel Hội An.
4 people find it helpful
Nguyen T. N.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 146 week(s) ago
I had a great stay at the hotel
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2 people find it helpful
Nguyen P. L.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 147 week(s) ago
The hotel is ok. The room is clean, the staff is enthusiastic, but the breakfast buffet is not very diverse
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2 people find it helpful
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Le Thi M. N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 148 week(s) ago
Great service! Nice swimming pool, the rooms were so comfy we also got breakfast at the hotel, it was nice.
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Ha Thuy H.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 149 week(s) ago
Being upgraded to a villa, it's great
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Nhat T. T.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 150 week(s) ago
Nghỉ dưỡng tuyệt vời. Lần sau sẽ ghé
2 people find it helpful
Nguyen T. L. T.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 152 week(s) ago
khách sạn tuyệt vời. Vị trí thuận tiện, giá tốt, nhân viên chu đáo thân thiện. Rất có cảm tình!
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Tran Q. H.
icon-origin-TRAVELOKA
8.7
/10
Reviewed 154 week(s) ago
Ở Villa mà phòng như phòng khách sạn bt thôi, phòng nhỏ và View không đẹp. Đến sớm gửi đồ đi chơi, ăn trưa xong gần 2h chiều rồi quay lại hỏi phòng vẫn chưa có..mặc dù phòng để không. Ở 1 đêm sáng hôm sau trả sớm về Đà Nẵng..cảm nhận không thân thiện như kiểu xin cho..
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Nguyen T. T. H.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 156 week(s) ago
Quá bình yên, nhẹ nhàng, tuyệt vời từ con người cho đến khung cảnh. Nhất định sẽ quay lại
1 people find it helpful
Dang H. N.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 157 week(s) ago
Clean room, full personal belongings from combs, toothbrushes, needles, underwear bags,,, however, we want guests to be more flexible about the surcharge for small children sharing the bed. with parents (no fee)
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Vo Thi X. N.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 159 week(s) ago
The hotel is located right in the street, very convenient. All staff are friendly, welcoming, enthusiastic customer support. The room is clean and comfortable, the breakfast buffet is quite good. Very pleased
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1 people find it helpful
tran h.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 161 week(s) ago
It's right to choose this place to rest. 1. The hotel is extremely clean - fragrant - cool - the bathroom is large, very clean, the sink faucet is polished like new. 2. fragrant blankets, pillows as soft as feather pillows, feel like sleeping at home. 3. Courteous and polite staff from security guards, car lenders to reception, housekeeping, breakfast counter staff... 4. 300m walk from the old town, so it's very convenient to walk. 5. My breakfast is so delicious and enough. 6. The room price is not high compared to the quality the hotel offers. 7. I don't swim in the pool, but the room right next to the pool looks clean from the lake to the loungers. 8. very quiet, do not hear any noise. 9. Property safety because I didn't think I would clean the room on the first day, so I unpacked my suitcase and money for the house when I went for a walk, but when I came back, the room was clean, the blankets were neat and tsan was still the same. You guys are really good. Thank you guys. My trip was longer because I liked Hoi An and met the right hotel that I liked. A112. Hoi An will be your destination for the next vacation.
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Accommodation's Reply
24 May 2022
Dear Ms Hien, Minh, on behalf of the Board of Directors of Silkotel Hoian Hotel, would like to thank you for the above feedback. Her reviews will be the motivation for Silkotel Hoian staff in particular and the Board of Directors in general to strive harder in the future. .Hope to welcome you again in the next stay at Silkotel Hoian with the service and 4-star standard here. And wish you a new day full of energy. Once again, thank you for choosing Silkotel as your destination in Hoian recently. Sales Department
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Pham T. T. H.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 164 week(s) ago
Nice clean room, delicious buffet breakfast ☘️
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Accommodation's Reply
24 May 2022
Hi Ms Hoa, Thank you for choosing Silkotel Hoian as the destination for this vacation in Hoian. Your review is the motivation for all hotel staff to strive to improve in the future. We look forward to welcoming you and your family back to Silkotel Hoian during your next vacation Thank you Sales Department
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Nguyen H. H.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 165 week(s) ago
The hotel is 100 points, as soon as I entered the lobby, I saw it was really nice, the hotel is bigger and more beautiful than on the picture. The room is clean and better than I thought. I went on the occasion of the hotel's discount but the staff was still attentive and attentive, the breakfast was a bit small but also delicious, really can't find anything to complain about :( If I have the conditions, I will definitely go again. .
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2 people find it helpful
Thien L. H.
icon-origin-TRAVELOKA
5.4
/10
Reviewed 166 week(s) ago
Xử lý tình huống nhầm phòng tệ
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