The cleanliness of the room and the toilet was not of the required quality, and at the level of a 5-star hotel.
Peter
Business
8.0
/10
Reviewed 93 week(s) ago
Hotels.com verified review
Lovely hotel, rooms great size and food excellent, especially breakfast.
Only downside was the rooms were freezing and it didn’t matter what I did could not get any warm air in the room
Olivier
10.0
/10
Reviewed 105 week(s) ago
Expedia Group verified review
Perfect stay
Reem
10.0
/10
Reviewed 124 week(s) ago
Expedia Group verified review
Great hotel, amazing staff, one of the best hotels in Hail
Jeffrey
Leisure
8.0
/10
Reviewed 125 week(s) ago
Expedia Group verified review
I have stayed here twice and will again in Hail. Absolutely huge rooms and well appointed. Since the previous stay, the maintenance has not kept up. Gym and spa fixtures were out of order. Parking is not organized. Disposal of room service is delayed.
Ahmed
Business Family
10.0
/10
Reviewed 126 week(s) ago
Expedia Group verified review
Clean
Walid
Leisure Family
8.0
/10
Reviewed 141 week(s) ago
Expedia Group verified review
Needs to improve cleanness of bathrooms. TV size is too small compared to the room size. Food at the restaurant is average
talal
Leisure Family
10.0
/10
Reviewed 143 week(s) ago
Expedia Group verified review
The hotel is an excellent hotel but you need to know that it is in the middle of the dessert and away from the xity
Khaled
Leisure Family
2.0
/10
Reviewed 143 week(s) ago
Expedia Group verified review
Bad experience. I would not recommend.
MOHAMED
10.0
/10
Reviewed 152 week(s) ago
Expedia Group verified review
Very well
Mahmoud
Leisure Family
10.0
/10
Reviewed 170 week(s) ago
Expedia Group verified review
Good
Thomas
Leisure
10.0
/10
Reviewed 200 week(s) ago
Expedia Group verified review
Excellent breakfast
Ali
Business
10.0
/10
Reviewed 203 week(s) ago
Hotels.com verified review
Best hotel in Hail. Specious rooms and great staff
Oleg
Leisure
10.0
/10
Reviewed 207 week(s) ago
Expedia Group verified review
Truly magnificent place for very reasonable price. Very spacious room and bath, everything is clean and well-maintained.
Jubbah rock art site is approximately 1h drive on excellent highway.
Verified traveler
Leisure with Partner
8.0
/10
Reviewed 227 week(s) ago
Expedia Group verified review
Clean and comfortable business hotel. Great place to stop off if you’re travelling the long road north/south.
Adil
Friends and Family
10.0
/10
Reviewed 234 week(s) ago
Hotels.com verified review
Room and location were great. Room was very spacious. Breakfast buffet also good.
Abdullah
8.0
/10
Reviewed 254 week(s) ago
Hotels.com verified review
It’s great hotel in Ha’il however the service not at a 5 stars hotel level, room service not picking up the food tray, the housekeeping not covering all rooms where some trash basket kept for 2 nights in front of the room