Kempinski Hotel Fuzhou

Explore Kempinski Hotel Fuzhou
8.8
Very Good
From 81 reviews
Cleanliness

8.8

Room Comfort

9.0

Service and Facilites

8.8

Traveller Reviews Kempinski Hotel Fuzhou

Number of reviews per page
20
40
Top reviews
Joo Tiam
icon-Business
Business
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Very nice and cozy hotel
Daniel
6.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

shine
Jenny
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Probably the most luxurious in all of Fuzhou
long
icon-Leisure
Leisure
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Very comfortable
Jimmy Cheng-Ming
icon-Leisure
Leisure
8.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

Overall, this is a very good hotel. It’s a bit cold in the lobby.
Sau Jun
icon-
10.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

Great
Sau Jun
icon-Business with Friends
Business with Friends
10.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

Great
amy
6.0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

Old, not clean
Fengfei
6.0
/10
Reviewed 94 week(s) ago

Expedia Group verified review

I recently stayed at this hotel, and while the facilities were decent, the service at the front desk was extremely disappointing. The staff seemed completely uninterested in helping guests. They had a "poker face" and were incredibly unapproachable, responding to questions or requests with the bare minimum effort, if at all. It felt like they couldn't care less about providing good service or ensuring a pleasant stay for their guests. This lack of warmth and hospitality left a bad impression, and unfortunately, it overshadowed what could have been a pleasant stay. Management needs to seriously consider training their front desk staff in customer service, as this kind of attitude is unacceptable in the hospitality industry.
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Verified traveler
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 106 week(s) ago

Hotels.com verified review

Amazing experience with very helpfull staff…
Verified traveler
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 112 week(s) ago

Hotels.com verified review

Hotel was in great location. Many eateries near hotel, Metro within couple of minutes walk from hotel
YUE
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 115 week(s) ago

Expedia Group verified review

Everything is good.
YUE
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 115 week(s) ago

Expedia Group verified review

Friendly, very helpful, professional staff.
HUAWEI
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 371 week(s) ago

Expedia Group verified review

I travelled Fuzhou for two days, i lived in this hotel for one night. it has very very very friendly staff, and very very very high class room equipments. Yes, i high recomand it.
Kwek
icon-Family
Family
10.0
/10
Reviewed 371 week(s) ago

Hotels.com verified review

it is amazing stay. It was made better with Jack cai extreme detail service. Will definitely visit again
Verified traveler
icon-Business
Business
2.0
/10
Reviewed 372 week(s) ago

Expedia Group verified review

Rude staff to check the room around 2AM due to their false smoke detector. And they refuse to offer any discount for the sleepless night.
huihan
8.0
/10
Reviewed 383 week(s) ago

Hotels.com verified review

Overall very good experience
Verified traveler
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 384 week(s) ago

Expedia Group verified review

Room aircon temperature not adjustable to suit my comfort as it is too cold.
Arturo
10.0
/10
Reviewed 394 week(s) ago

Hotels.com verified review

Amazing location, just in the Tahoe plaza!
Sybil Sandra
10.0
/10
Reviewed 428 week(s) ago

Hotels.com verified review

The Manager was excellent, rooms fantastic and staff extremely hepful.
Number of reviews per page
20
40