Very clean - super friendly and helpful staff

Best ever, in all areas!!

great hotel in good location. best breakfast

Great hotel!! Clean rooms!! Excellent staff!!

Amazing and helpful staff, beautiful rooms and convenient location! Breakfast had many options even for my gluten free vegan needs

Clean rooms, nice staff and great location

Everything was fine. Thank you!

Everything about my stay at the Hotel Erzherzog was wonderful! The room was a good size and very comfortable with excellent hot water and water pressure in the shower. There were, also, heated floors, and a heated towel rack in the bathroom. They don't automatically provide robes and slippers to the room, but they happily had them sent to me in the room when I requested them. Everyone from the front desk to the housekeeping to the restaurant servers were super friendly and helpful! Breakfast was very good with a wide variety of dishes to choose from including non-dairy milk options for the coffee machine, and champagne should you choose. I definitely look forward to returning when I go back to Vienna!

It’s a good hotel overall, with friendly service and a pleasant atmosphere. However, the rooms are surprisingly small. Although the total square meters may look generous on paper, the layout is quite unusual: there is a long, spacious corridor, but almost no room around the bed, which makes the space feel tighter than expected. Breakfast is abundant but very busy, and the dining area can feel a bit like a cafeteria during peak hours. The location is also a bit far from the city center, so keep that in mind if you prefer to walk everywhere. Still, the staff are attentive and polite, and the hotel maintains a nice, clean environment. With a few improvements to the room design and breakfast flow, it could be an excellent place to stay.

Not for us. Central heat that couldn’t be changed for the room and in all common areas made it feel like we stayed in a Sauna. Staff in the restaurant was the unfriendliest we had encountered in a long time (excluding breakfast staff here)

Charming hotel with style and touches of sophistication located near Karlsplatz. Would stay again

The breakfast area was the problem. The staff were excellent but the space available made the breakfast chaotic. Too many people in too small a room. My room was a bit small. The bathroom was excellent but the bedroom needs a makeover.

Excellent hotel. Very clean, good breakfast

Great service! Clean room.

The staff was extremely courteous and helpful. The room was spotless and housekeeping came daily

Lovely hotel. We especially loved the breakfast.

Great place,close for everything,good staff!

Breakfast options were very good, room was comfortable and quiet, staff were friendly and helpful.

Beautiful well maintained hotel beautiful inside & out. Friendly & accommodating staff. Excellent breakfast wide variety to choose from. Highly recommend to fellow travelers ⭐️⭐️⭐️⭐️⭐️

Internet connection was working fine. Staff was very friendly and helpful! Breakfast buffet was very tasty and had great options (including vegetarian). Hotel room was very clean and comfortable.