WoodSpring Suites Houston IAH Airport

Explore WoodSpring Suites Houston IAH Airport
6.8
Pleasant
From 448 reviews
Cleanliness

7.4

Room Comfort

7.6

Location

5.0

Service and Facilites

7.2

Traveller Reviews WoodSpring Suites Houston IAH Airport

Number of reviews per page
20
40
Top reviews
Christina
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

It was awful. Zero amenities. Each floor smelled funny. There was a different smell on each floor. No real instructions for how to check out before the front desk person comes in. ""Suspect" people look like they are living at the hotel. The 1 employee was very nice and respectful though.
Ethan
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The best part about this location is it’s centrally located to many food places. Unfortunately, there was an unpleasant smell in the elevator and in the room. The couch was old and ripped and should be removed from room. There were other people that had dogs and smoked in the hallways of the hotel. I stayed for 6 days and would not recommend a stay here.
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Jason
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great if you want to stay close to the airport for more than 2-3 days...
Charlene
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Ac had a leak and Floor was wet only left Two Towels and wash clothes it was an stay
Verified traveler
2.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

I did not stay!!!! I went there, waited for someone to come to the front desk to check me in and over 30 mins passed after speaking to someone over a phone outside of the lobby that said they were coming. She never came. I booked another hotel and left this one. Waiting on the manager to return my call as I want a refund! Full!
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Billie
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Disgusting
Ralston
icon-Leisure
Leisure
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Definitely nothing like the pictures
Tyesha
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Love
Sabrina
2.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

I didn't stay and I will tell y'all why I gave this rating. I booked the room because it was cited as a pet friendly location. I was escaping a house that had no a/c and a pet that was going for surgery the next day. She and I both needed a comfortable spot to sleep. I get turned away at the location because my pet is a cat. Nowhere on hotels.com indicated that cats were not allowed. I was told "it's on their website". I booked thru hotels.com, it is not my burden of responsibility to check your site, it is y'alls to make sure hotels.com has accurate information. Both myself and a rep from hotels.com attempted to get me a refund but the manager had no interest in doing so. The thing is, I've stayed at this location WITH my cat previously. They may not care that they lost a customer but for something that was most definitely out of MY CONTROL, I should be provided a refund. Thanks to hotels.com for trying, but no thank you to a property manager who has no concept of making things right.
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Tanya
2.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Couldn't stay the full days
Jonathan
2.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Disgusting roaches , No room was clean They switch me to 4 different rooms before I said enough is enough I’m out of this place!!! I advise don’t waste your money
Zayne
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

comfortable clean room for good price. Could have smelled better
Susie
icon-Leisure with Pet
Leisure with Pet
4.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

I was charged $58.00 extra for my 5lb Yorkie the room was left just like we entered. I never left my dog alone in the room. The bed had plastic on it and only 2 small pillows
Jay
4.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

They had roaches to get my food.
Adriane
icon-Business
Business
2.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Worst costumer service ever!
Kacie
icon-Business Family
Business Family
4.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

You had to pay for towels , cleanliness wasn’t the best , staff a little rude over all it was an ok stay
Tressa
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Smell like cigarettes smoke
PHYLLIS
icon-Leisure
Leisure
6.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

I wish the property would have offered complimentary coffee and you had to request use of a iron.
Kyng
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Everything was satisfying. I would stay here again
Clark
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

It was a great stay. The staff was awesome. Friendly and pleasant interaction every time.
Number of reviews per page
20
40