Overall Ratings & Reviews Candlewood Suites ENID by IHG

Very helpful staff

Worked out to stay for a wedding.

What a great place to spent your Holidays

My stay was lovely. My only complaint is that only one washer and one dryer were working in the guest laundry room.

The condition of the room was unacceptable. Each light switch was covered in grime, while the bathroom walls and door bore unsightly handprints and dirt. The bathtub contained remnants left by the previous occupant. When we attempted to report these issues to the front desk, the staff member on duty was unable to assist us due to being the sole employee present. The sheets emitted a musty odor, and the towels appeared dingy and unclean. Consequently, we were forced to buy cleaning supplies and bedding for our stay, with no refund offered.

The room was nice but the air conditioner didn’t work properly. Also, there were no instructions for the two TV remotes. We couldn’t get to the cable TV stations only the Roku if we wanted to stream.

The only chair, the one that is shown when reserving wad missing and no was willing to have ir replaced. The TV was not uset friendly. The microwave thumped. Beds were very comfortable, staff went above and beyond to help. Poor maintenance. Would not stay hete again ,but moved and room was very nice except TV didn't work.

Clean and nice rooms

The fridge made a terrible noise and the heater made a loud noise it was terrible... Asked for another room only could downgrade might as well been a motel 6

Great overall even if the front desk people are pretty inexperienced. Super nice tho. Clean and comfortable and no problems with the area. But did have one night of unruly guests on my floor that need to learn some respect but not the hotels fault. Great space in the room and all the necessities are provided. Kudos to the maids for actually doing their jobs!

Over all great. Bed comfy, out of my 4 pillows one was junk, so I was fine. Convenient, and comfortable!honestly I travel for work and I have to give kudos to the maids. One of the truly cleanest in a long time. They actually don’t have buildup around the base boards and under the head board. No food under the edges of the counters. The recliner does have a few spots and the stairways need some work, comparatively speaking I still rate it 10 stars for cleanliness. No rating on towels and bedding I travel with my own but didn’t appear to have the typical stains or hair I find when removing them, so again A+ on the clean.

It was clean quiet and peaceful

The staff was very friendly, and it was a quiet stay.

Was clean the room was nice 👌

Really comfortable

Everything was nice staff was very professional.

Nice hotel, good price

Love the large king size room! Do wish they had breakfast! First time we’ve stayed at Candlewood properties but we love it.

The staff were very helpful when needed

Everything was just as one would expect and hope for. Bed was comfortable and room was clean