Overall Ratings & Reviews Grand Hotel

Rooms were good in space, furniture was alright, view and location were perfect

Check in service is very excellent and fast! The front desk staff are are very helpful and kind. But highlight of our stay is because of our experience in the Vitality spa. The staff are very excellent and their massage service is one of a kind! I will surely recommend it to my friends and family! Kudos for Staff Mini Sam! However I would suggest if they can improve their television and the telephone. Its is really old and difficult to use.

Thanks

The hotel is beautiful and comfortable, the view is good, and the service is impeccable thanks

Excellent hotel. Friendly staff. No more to be said

Loved the breakfast buffet for its variety. Clealiness and attention from staff was exceptional. Im noy sure why there are two or three different prices for breakfast w room. I picked the cheaper optiom and still got full breakfast buffe my for two.

The stuff were very friendly and responsive to my demands specially the electrical conversion from US plug to their plugs

The location of the hotel was very convenient. The staff were amazing.

Excellent location and staff. Wealthy breakfastincluded

All Staff where lovely and very helpful. Breakfast buffet and their staff were really nice. But the hotel is soo old. Our toilet had a strong sewage smell. The bed and blankets were not comfortable. Toilet is old as well. We asked for extra bed for 1 night and it wasn’t comfortable at all. For the price we paid we unfortunately won’t come back again.

This hotel is right on the beach & ideal for a break from the city life. The rooms are really clean & the staff are exemplary & personified with their warm smile & their impeccable behaviour to one & all. The breakfast style is very comprehensive & they offer hot food & festooned with a variety of pasties, breads to suit anyone’s taste buds. My only issue, is the hotel is not anywhere near some some of the tourist attractions but that said they are only a bus or taxi ride away. By & large the Grand Hotel is quiet & the staff are the very reason why I would visit again!

The hotel is ok. Only enjoyed the food but the room is average. Gym and all other facility are still not opened. I think there is loads room to improve.

The hotel has a great location & view, but needs a lot of maintenance

Enjoyable stay, clean comfortable room, great guest service including free upgrade, perfect breakfast. Great value for the money.

Hotel is unfinished. The gym was just a empty space waiting for equipment. There are several areas which are waiting for equipment. The hotel did not have my booking when I arrived. The pool area is dirty.

good

The swimming pool was on maintenance during our stay without announcing in advance while booking

Amazing view from sea view room.

really enjoyed it and the hotel is very cozy

The hotel photos wasn't reflect the realty. When I compare between the photos on the Expedia website and what I saw, there is a big different. The room furniture was old, the carpet wasn't clean. The toilet accessories are not fixed, the flush was leaking until you hit it several times. The staff are not professional as well as I expected. I've complained about the room and asked them to change the room, but they said if I want I have to pay. It was a bad experiment for me with this hotel, and it make me start to loss trust in Expedia website.