8.8
Very Good
From 15 reviews
Provided by travellers on
Cleanliness

9.6

Room Comfort

9.5

Meal

9.3

Location

9.3

Service and Facilites

9.3

Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveller Reviews Heeren Straits Hotel

Number of reviews per page
20
40
Customer reviews
Hemma Y.
icon-Family
Family
icon-origin-TRAVELOKA
9.4
/10
Reviewed 326 week(s) ago
This was so far one of the prettiest boutique hotel I've ever been. The Vista room that I booked was even better in real than in the picture. I was already captivated by the balcony and the unique attic bedroom that I chose this type of room, although I could've just opted for another type of room for family since I went with my husband and a 9 yo kid. It was then quite disappointing and unlikely that the hotel charged us RM70 for extra person (and you couldn't find the info whatsoever in the internet). The room also provided a daybed in the main level, so it seemed safe to assume that it could accommodate more than a couple of parents. The breakfast menu was so limited, but the staff did offer various hot drinks. Luckily the room was so nice, tranquil, cozy and clean, the staff were so helpful and friendly, and the location was so favourable (near Jonker Street and walking distance to anywhere), that it could easily outweigh all the negatives. I would recommend this hotel, except if you hate stairs because this particular Vista room did have many stairs. For me though, I would definitely stay in this hotel if I visit Melaka again.
Read More
Find this review helpful?
Bintang T.
icon-Family
Family
icon-origin-TRAVELOKA
7.0
/10
Reviewed 348 week(s) ago
Illumination in the dark hallway, rather horror, there are noisy noises in the middle of the night. Cleanliness top. Not suitable for older people because there are stairs in the room.
Translated by Google Icon
See original
Find this review helpful?
Indira D.
icon-Family
Family
icon-origin-TRAVELOKA
9.1
/10
Reviewed 400 week(s) ago
His usual hotel looks front but once entered wah very artistic and there is art touch in the parts of his room. Please note if bringing more than 2 family members will be charged extra for breakfast and extra bed. But worth it anyway. The menu is small but tasty. Genuine delicious also the dining room is really nice. Definitely want to photograph.
Read More
Translated by Google Icon
See original
Find this review helpful?
Wiliam Cheng
icon-Family
Family
icon-origin-TRAVELOKA
9.7
/10
Reviewed 408 week(s) ago
The staying was enjoyable. Great service, cleanliness, and of course great breakfast food. Would like to make a special thank you to Mr. Omar for all he has done for me and my family.
Find this review helpful?
Fadzwani F.
icon-Family
Family
icon-origin-TRAVELOKA
10.0
/10
Reviewed 413 week(s) ago
Very friendly staff. We truly enjoyed their hospitality.
Find this review helpful?
amiruddin
icon-Family
Family
icon-origin-TRAVELOKA
10.0
/10
Reviewed 425 week(s) ago
The location is very strategic close to the tourist attraction can walk, the receptionist service is very good, the hotel is clean
Translated by Google Icon
See original
Find this review helpful?
angellwijaya
icon-Family
Family
icon-origin-TRAVELOKA
9.7
/10
Reviewed 427 week(s) ago
The staff here really friendly and hotel has a great atmosphere.
Find this review helpful?
JULIE T.
icon-Family
Family
icon-origin-TRAVELOKA
10.0
/10
Reviewed 451 week(s) ago
Perfect location, spotless clean and cosy hotel. Friendly and helpful staff.
Find this review helpful?
You’ve read all the top reviews.
Number of reviews per page
20
40