Overall Ratings & Reviews Hotel Hirschen am See

Beautiful location and building, very clean, helpful staff; overall very pleasant stay.

Beautiful and hip space. Amazing lake views. Breakfast was really nice. I’m on crutches after a ski incident, would have been nice to have some help w the bag as there is no elevator. But all in all, hotel was excellent

Hatte ein kleines Doppelzimmer für meine Mutter gebraucht. Netter Empfang, süßes Zimmer mit Block auf den See. Meine Mutter hat sich wohl gefühlt und war zufrieden

Nice hotel by the lake at a quiet area but service is poor. Did I mention there is no elevator at the hotel. You have to carry all the suitcases by yourself up and down the stairs. No service provided..

Localização incrível, pertinho do arco do triunfo e da torre, o quarto é bem tecnológico e da pra controlar tudo por ipad, cama ótima, chuveiro ótimo, black out na cortina muito bom, funcionários excelentes. Estou voltando para paris em uma semana e vou ficar novamente no hotel

Nettes, gemütliches sowie persönlich geführtes Hotel. Die Zimmer sind schlicht eingerichtet. Die Zimmer zur Strasse sind eher laut und die Aussenbeleuchtung des Hotelschilds liess mein Badezimmer und (wenn man die Türe nicht schliesst) das Zimmer hell erstrahlen. Das störte etwas.

Nice hotel. Quiet, well located with great view of the lake.

Beautiful view, clean and spacious room, friendly staff.

The staff is very kind and friendly

We loved the location of this property and the beautiful lake views! Public transport into Zurich was very quick and easy with bus stops a minute or two from the hotel. Staff were lovely and friendly and very welcoming. Gorgeous bedrooms, comfy beds and very clean. Delicious buffet breakfast on the terrace overlooking the lake. I would definitely recommend this hotel.

The staff are all very helpful & welcoming Also remember us from previous visits although our visits are short. This hotel has brilliant views of lake Zurich. It is a real good deal

Great staff, Mario is a very nice person and kindness

Positives: Cannot beat the ambience...hotel is set on lakeside Zurich...beautiful. When we checked in we were helped by Mario, who was extremely friendly, professional & helpful. Lobby is small & quaint adjacent to the restaurant with wood floors. Atmosphere is what you would expect from a boutique hotel, cozy but upscale. When you are not in your room you can either relax at a table outside with a glass a wine or walk a few steps to the pier & enjoy the view. Rooms had an unbeatable view of the lake, as well. Hotel restaurant has indoor/outdoor dining options & offers a varied selection with a slight emphasis on fish/seafood. Waiter was very patient when we had questions, especially since none of us speak German. We had a good breakfast that was included & the checkout process was efficient. Negatives: While the main floor of the hotel is updated & still maintains a boutiquehotel charm, the same cannot be said of the rooms. They are in need of a renovation. Furniture is tattered, carpet needs replacing & bathrooms need updating. Our beds were hard & uncomfortable, too. Also, the rooms were not dirty but there needs to be extra care in housekeeping. Cob webs and dust in crevices, for example. Breakfast selection was good but they kept running out of things & had to wait for them to refill. I enjoyed the fresh fruit, eggs with cheese & bacon but the only sweet pastry was a very mediocre croissant. Last, no elevator. Overall, we still had a pleasant stay.

Good

I stayed in a long stay room for three nights. I found the staff to be very welcoming and helpful. My room looked out over the lake and was great value for money. It was easy to get into Zurich by a short bus ride and train in less than 30 minutes.

Perfect

Best time we had for sometime. We will definitely come back. Loved it.

Durchnitlich

Really nice place, only if there was an elevator it would really make it a better experience especially if someone is traveling with a lot of luggage.

The hotel its self is very nice with a great location but was let down by their reservation system and poor house-keeping. The hotel contacted me a few days before my stay and said my room was not available for the first night so my wife and I would have to stay at a different hotel for one night but not to worry as it would to the same standard as the one had booked overlooking the lake. When I arrived, the only room available was a very small back room. It was disappointing to wake up on our first morning in Switzerland with no lake view, just a view of the main road! I had to ask Hotel Hirschen for a taxi to get to their hotel which I had to pay 60 CHF ($70), this was later refunded after two or three times of asking. Breakfast was lovely and the restaurant staff very pleasant and helpful. However, the house-keeping /cleaning was poor. Our room wasn't vacuumed for six days, there were cob-webs above the bed, the bottom sheet had marks on but wasn’t changed, the shower didn't drain (reported to reception) and there was food left down the side of a chair. Also it was hit and miss whether they replaced the used coffee cups, refills for the coffee machine, bottled water etc. I wouldn't bother booking a suite as these are in the roof (no elevator) and the double rooms on the first and second floors have bigger windows with better views. The hotel reception agreed with me over my concerns, they were apologetic but were reluctant to offer any solutions.