Double rooms are very small and boxy , lighting is very dim. Aircon positioned on top of the bed and filter wasn’t clean so I got a cold. The staff are friendly although upon checking in very unresponsive was dragging suitcases myself through the double doors after asking for help severally. Location is great and breakfast is lovely.

Great stay and staff!!

My friends and I recently had the most fabulous stay during my birthday visit and I can honestly say it exceeded all of our expectations. From the moment we arrived, we felt incredibly welcomed. The entire atmosphere of the hotel made us feel safe, relaxed, and comfortable throughout our entire visit, which made the experience even more enjoyable. What truly stood out was the staff. Every single team member we encountered was friendly, professional, and genuinely helpful. It’s clear that the staff takes great pride in making sure guests have a wonderful experience, and it absolutely shows. One team member in particular, Victor, was truly a highlight of our stay. His kindness, attention to detail, and positive energy made such a difference. He went above and beyond to make sure we were comfortable and had everything we needed, and his hospitality really elevated the entire experience for our group. Overall, this was such a memorable stay for me and my friends. I would absolutely recommend this hotel to anyone looking for a welcoming, safe, and comfortable place to stay. I’m already looking forward to my next visit and will definitely be staying here again.

Nice place but expensive for the level of room!

5 star service!

Nice cozy hotel, room was great, hotel was clean, well located near copacabana beach

The staff was very courteous at the front desk and the restaurant. Both Joesph and Francisco were very respectful. I enjoyed their company at dinner. The room was very comfortable as well.

The hotel was centrally located with walking distance to Copacabana beach, shopping and restaurants. The room was very small and the bathroom was very cramped. The hotel had very basic amenities and seemed like a 3 star hotel. Breakfast area was nice, overlooking the beach, but breakfast options were very limited.

The room was ok. There was no tissue boxes and there were frayed towels. The shower was for beach goers and did not have a proper spray. The breakfast was good.

Colchão estava péssimo de um dos lados estava abaulado

Staff were very friendly. Room was very nice. Enjoyable breakfast and roof top pool.

Staff were helpful and approachable. Arrived very tired and had a long wait until 2pm check in, we needed to sleep however there was drilling from the building attached which prevented us from catching up on sleep. The receptionist knew we wanted to sleep so why place us next to a building site!!!! Breakfast was very nice. Only complaint would be there was no cold milk for the cereal. Room was very small so lived out of the suitcase. We chose to open the window and close the blackout blind to not only save using the air on whilst out but to keep the room cool. When we got back EVERY day the cleaner would close the windows and open the blackout blinds so our room was stuffy and boiling upon our return. The hotel is ideally situated for all the city amenities and staff are very approachable.

The place was excellent and the staff were very helpful and kind, especially Victor on the desk. Really would recommend this place, excellent view of Copacabana from the room.

Great location near the beach!

Everything was brilliant! The room was great and had a beautiful view of the Copacabana Beach. The staff were so friendly, it was hard not to chitchat with them. Swimming pool is on the smaller side, but it has a beautiful view of Copacabana and an outdoor bar with lots of seating spaces. Just wanted to shoutout the staff once more - my husband was dying to go to the Flamengo Libertadores match and they did it all to find us tickets! What an experience it was! So thankful to all of you amazing staff people!

The rooms were great, staff were friendly, and it was well located in Copacabana. We didn't get to enjoy the rooftop pool much due to the weather, but went up there and it looks like it would be awesome when the weather allows for it.

The room was small, it felt like i was in a pod. It was an expensive room so i was expecting something nicer. The breakfast wasnt too bad except the morning I was eating scramble eggs and felt and herad a crunch. The chef threw the egg shells in. I wish i had stayed at the hilton instead.

From the time we arrived, until the time we checked out, our experience was incredible! All the staff from housekeeping to the wait staff on the 15th floor were accommodating & hospitable. The true rock stars of our stay were Shirley and William at the front desk. They went above and beyond to make are stay as comfortable & safe as possible. Every day we were always greeted with a smile. EVERYONE that we came in contact with is now considered family! Best customer service EVER!

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I recently stayed at the Ritz Copacabana for 5 nights. The location was very convenient. It was easy access to the beach, restaurants and ubers. The hotel itself was very dirty. The towels were dirty The floor was dirty and turned my feet black. The shower water had very low pressure The hot water didn't work well Very pretty & cozy rooftoop & bar The property was nice, it just needs better upkeep.