When we arrived for checkin at 1:30pm (checkin time started at 1pm), there were no rooms available. After waiting around for about 10 minutes, we were brought to a room that was dirty. We ended up having to wait for close to 1.5 hours before a room was available and clean for us to checkin to. The rooms were clean overall and we had plenty of fresh towels, which was nice. The showers are cold water only, the beds and especially the pillows were pretty uncomfortable. There are no door handles so to keep the door closed you have to have it locked, which is inconvenient when you have multiple people in the hotel who want to do things at different times, but only one key. Overall the hotel was fine, but I wouldn’t stay there again and that’s after having stayed at multiple Costa Rican low budget hotels.