Muy bonitas instalaciones y muy amable el personal, muy atentos. Nos realizaron varias recomendaciones de comida y lugares cercanos a visitar. Volvería sin dudas!

Good choice for its cost, all good, only the bath’s dreinage needs serious improvement, smells bad.

I wrote a beautiful message as to why I had to cancel. Here’s the message below, and I did not get a refund nor did I get a response at all to what I wrote. It was as if no one ever read it: Unfortunately, due to a sudden and serious family medical emergency, I am no longer able to travel as planned. This situation was completely unexpected, and it requires my immediate presence and full attention at home. This is a deeply personal and difficult circumstance for my family, and not something I would ever ask consideration for unless it were truly necessary. If you would be so kind, I am respectfully asking whether you might please allow an exception to your cancellation policy and grant a refund. I completely understand your policies and the importance of them, and I would not ask this unless I were in genuine need. I have heard such wonderful things about your hospitality and compassion, which is why I feel comfortable reaching out with this request. Your kindness in this matter would mean more to me than I can properly express during such a challenging time. Thank you sincerely for taking the time to read my message and for any consideration you may be willing to extend. Regardless of the outcome, I truly appreciate your understanding and wish you continued success.

Desde que llegue al Hotel fui atendida por Patricia muy amable y explico todo sobre el hotel. Cuarto muy bien en tamaño y todo muy tranquilo.

First they don't have parking.. so have to look for street parking and the area is not secure, in a side street they rent a space for 200 pesos per night. Very bad attention from the personnel, the worst was when we entered the room smelled horrible we thought was from outside but closed the windows and got the AC and still bad.. we searched and found under the sink a bag of trash from many days.. we asked the receptionist to send the cleaning person and it took more than 45min and just took the bag and left.. no disinfection or anything and next to the trash can were all the dishes... the jacuzzi was old and not very clean.. so overall after the candlelight concert we slept and leave in the morning.. We will not go back there or recommended the place.

Did not get the room I paid for. When addressed, the lady said she couldn't do anything about it. Is what it is attitude. Not exactly a welcoming side of town either.

The beds had hairs on both queen beds.. Gross had to sleep on my towels brought from home…. Took forever to open the door for us to go in..

Awful they phone number is fake no way to contact this hotel and website hotel.com no service neither never use this website

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Quiet and convenient

Very bad service, there was no shampoo, no hot water, the room door opened without a key.

Property is very well located, close to downtown historic district.

Hotel had no reception when I showed up and therefore couldn't check in. Yet still charged for the night. I called the hotel twice as well as emailed them and no response ever.

Beware!!!! No hot water on the shower!!!! It was so freaking cold, such a nightmare. Something so basic should be guaranteed. Check in took forever, and the noise from the bar can be easily heard on the rooms. Not a great experience

The staff was fantastic, we had to move to a different room due to ceiling leak. The other room was dirty toilet was disgusting.

if you are a foodie...this is the place. its on the side of a food market...very famous among the real jalisco people. don't miss torta ahogadas de la bicicleta

El dueño o administrador, siempre de malas, le pedíamos abrir el estacionamiento y se molestaba. El aire acondicionado no enfría nada, estaba super sucio, limpie los filtros y tenia muchísimo polvo. También el hecho que tanga un horario para entrar y salir si necesitas tu coche no está muy bien. Las instalaciones son viejas pero muy cuidadas. No hacen aseo en los cuartos y cuando lo hicieron no lavaron los baños. No cambian sabanas. Definitivamente no lo recomiendo. El lugar en si está padre pero la atención y el mantenimiento dejan mucho que desear.

Nos cambiaron a tres habitaciones distintas, la primera no servía el aire acondicionado, la segunda no tenía agua caliente y en el piso de arriba había trabajos de construcción que nos despertaron a las 7am, la tercera el aire tira mucha agua y la regadera está tapada, el baño olía feo. La luz en las habitaciones de adentro es mala no tiene buenas lámparas que iluminen, para el estacionamiento tienes que estar pidiendo quien te habrá para sacar el coche. Solo el personal es muy amable y trataron de ayudarnos a resolver los problemas pero sin duda no pueden hacer mucho ya que todo es falta de mucho mantenimiento que en años no se le da al hotel.

Muy bien

Rentamos la mejor habitación del hotel y el baño estaba muy sucio, regadera, inodoro, lavabo, muy muy sucio, como si no se hubieran limpiado en mucho tiempo, sarro y moho por todos lados, lo más terrible fue el agua, tenía un color amarillento y cuando intenté lavarme los dientes sabía terrible. Tienen un problema de cañerías o limpieza de sus tinacos, compramos agua embotellada para asearnos la boca y no nos bañamos, ni hablar de la tina que se pagó y no se pudo usar. El personal amable pero muy ausente.