Overall Ratings & Reviews Best Baltic Kaunas Hotel

Absolutely fantastic! Just a pity the indoor pool was not in operation, possibly due to the season.

It was a longer walk to castle than I had expected

I certainly would not call it BEST, it is an average hotel. There were positives - the location is excellent, the staff are friendly, and I was given a requested more private room (although I did have to follow up as my first email was not responded to). As for more critical aspects - I thought the buffet was limited for non-Lithuanians who are less likely to eat herring or fatty meats for breakfast LOL. The pillows hardly served their purpose. The bathroom light had a mind of its own and was not immediately working. But most strangely, I was asked to pay a City Tax twice. I don't mind there being a mix up but to receive a call at 8.30 pm asking for it is strange. Oh, and I was told NOT TO FOGET TO PAY as if it was my fault. I don't live in Lithuania and don't keep track of taxes. Overall, nothing too bad or positive, but I will not be back.

Perfect location right in the heart of the city.

Rooms are very dated/old and don't look clean. Shelves in the wardrobe damaged. We tried Sauna but it was terrible as it's a dry sauna (i.e. there is no pouring water onto stones). Changing rooms for sauna looked unclean. Breakfast was adequate and staff friendly and attentive.

Pool was under renovation. Two rooms nearby was under painting. For opening the parking gate, calling the reception was needed every time and this was costly with a mobile Sim from abroad. Otherwise that was OK.

The room was quite basic, but also had everything we needed. Warm, and with a reasonable bathroom. The pool is freezing cold! Not a swimming pool. It's a wee dipping pool for after the sauna. VERY cold. Sauna is cool.

Felt it was 3* and not 4*. There was no fridge in the room, the swimming pool was out of actionl, although it was more like plunge pool. There were no plug sockets by the bed. Reception staff were very helpful and proficient .

Great location

Unfortunately on my last evening there was a party in a room along the corridor from mine which was very noisy and kept me awake all night, made worse by thecfact i had to leave early in the morning to catch a flight.

It was good value for money, good location and breakfast. Check-in experience was horrible, it took 1 hour. During check-in we found out that our room for 3 was changed to 2 separate rooms, which was very disappointing.

Nice, clean, friendly staff, good breakfast, nice room, good shower, great location

Dobry hotel z bezpłatnym parkingiem. Czajnik i lodówka w pokoju. Śniadania - standard hotelowy. Na minus - miałem pokój trzy osobowy, lato, upały ok. 30 stopni Celcjusza, a w pokoju nie działała klimatyzacja i nie można otworzyć okna!

Very good staff (attentive, service minded, helpful). Spacious room, bathroom nicely equipped, good air-conditioning. Limited/- tight, but okay on-site free parking. Excellent breakfast. Only negative issue was our room faced the street and a little noisy from revellers and traffic until the early hours. Considering the location, room and all the positives, the price was very, very reasonable.

Don’t waste your money this is not four star

Excellent location, VERY good breakfast, very nice staff.

nice central location

Check in was fast and efficient. Good location to walk to local attractions and restaurants. Breakfast was sufficient.

I found the hotel to be dated and the breakfasts awful zero hot choices if you’re a vegetarian The WiFi was intermittent the entire stay and off for 12 hours at one point I waited 45 mins for room service I had ordered a soup... I wouldn’t recommend this hotel to be honest but it wasn’t that pricey

The hotel was nice only down side the room I had didn't have any outlets anywhere in the room.