Overall Ratings & Reviews The Metropole Bangkok - Thonglor Hotel

Overall, it's good. 10 out of 10. No deductions. I haven't used the swimming pool yet. I'm waiting for an opportunity.

Definitely will comeback. And its not my first time stay here. Great location

I like it so much. Such a good place. I enjoyed.

I love the place so much! The ambiance and the hotel has a pleasant smell when you go inside. Hotel staffs were very friendly and accommodating. Our room was splendid and clean I love it! Would love to stay again.

Everything is ok except the waiting time for checking in too long takes more than 1 hour to get a room.

Stay here on the days leading to Christmas. A uniquely design hotel. Location is not too bad, although not by the train station/BTS. Taxi vost about 50Bath to the nearest BTS station. Staffs are friendly & very eager to please, specially the doorman named Pol :) Room was decent size, with full amenities such as microwave & full kitchenette. Bathtub was constructed wrongly, so, yes, as many other's review, it is annoying to have a wet bathroom floor after a nice shower. But it is not a disaster.

Place looks like taken straight from stephen king universe. A bit classic yet charming. Got supermarket nearby which enable me to utilize in room microwave to the fullest. Staff is courteous and helpful with my problem. There is no dedicated desk for my work. So I need to improvise with coffee table.

The room is clean, beautiful as in the picture. The equipment in the room is complete. Parking is not enough.

Blacklist forever! We take breakfast at the restaurant. I just ask the restaurant supervisor where is the bread? She spoke very loud and replied very impolitely, we come for family vacation and she did not serve us, she’s more like to order us!

I had the most pleasant stay. Very near to public transport. A couple of walks to the bus station and river transport. The hotel has a classical feel which is great. You also get refrigerator and washing machine!

Friendly and willing staffs. I love them!

We stayed here for the last night of our 9-day vacation. Compared to the previous 3 hotels, I'm really disappointed about the staff here. The hotel is far from the center and not close to any public transport. We arrived at the hotel around 22:00, when we arrived, the hotel was closed and there was not any employee coming to congratulate us. We brought our own luggage and when the staff saw us opening the door, they were still talking, only when I told them to check in, did someone leave the luggage for us. That was the first time. The second time was when I checked in, I asked for an alarm at 4 am because we had a flight at 7 am. However, there is not any alarm call. Third, I told them to book a taxi for us to go to the airport at 4:30. There was no taxi waiting for us until I had to talk to them again in the early morning. I almost missed the flight. Really a bad impression on a 5-star hotel like Metropole. The room is decorated with the traditional style of the Metropole system worldwide. Room is fine with full facilities. However, if I go back to Bangkok, I will not return here because the staff is too bad

I had good experience at the hotel. Beautiful interiors, location close to restaurants and bars. Very comfortable beds, good TV and internet. The place could be much better if they improve their services: i didn't have menu for room service, no minibar, no slippers. After i left the room for whole day and left sign "please clean up", I came back in the evening to the dirty room, had to wait 15 min on the balcony while they cleaned. The reception staff was very nice and helpful. And some more equipment at the kitchen (i actually had only 2 glasses and 2 cups, no cutlery and plates), menu, website is missing as well. I would recommend this place anyway, just note for management, they have a lot of space to improve and get 5*

The rooms are clean, beautiful, fragrant, but the pool is small. Not suitable for the rainy season

as always, nice and friendly staff hotel with good interior

Love this hotel, cozy design with modern touch

Environment very nice, good service

Great and new hotel nice local food.

It was awesome. Thank you for great service.

Great hotel location, very new and services.