Traveloka (189)
Other sources (113)
8.7
Very Good
From 189 reviews
Provided by travellers on
Cleanliness
8.9
Room Comfort
8.8
Meal
8.1
Location
8.7
Service and Facilites
8.6
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Traveller Reviews Emm Hotel Hoi An
Number of reviews per page
20
40
Customer reviews
H***a
Leisure
9.7
/10
Reviewed 1 week(s) ago
Enthusiastic and gentle staff
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QA
Quỳnh A. N.
9.4
/10
Reviewed 1 week(s) ago
I had the opportunity to stay at ÊMM with friends, the hotel is great, the location is right in the center, convenient for traveling, has a spacious and airy campus, enthusiastic staff, I will come back if I have the chance
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1 people find it helpful
DUONG H. L.
8.8
/10
Reviewed 8 week(s) ago
Difficult to spot entrance
Unsafe parking
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NT
NGUYEN T. C. G.
10.0
/10
Reviewed 16 week(s) ago
Enthusiastic and lovely staff. Clean room, delicious food. My parents really like the open space between the dining room and the garden pool ☺️
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1 people find it helpful
Duc T.
10.0
/10
Reviewed 96 week(s) ago
Nice hotel, clean. The room is spacious, I did not expect it to be so spacious, very suitable for families. Friendly employee. Breakfast is small, but very delicious, my baby eats very well. Location near the old town, convenient to travel, can walk about 10 minutes, or ten bicycles of the hotel. Tried to experience the hotel's spa service after a tiring day of walking in Hoi An and was extremely satisfied
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2 people find it helpful
LN
Lê Nguyên
9.7
/10
Reviewed 140 week(s) ago
Nhân viên dễ thương. chu đáo gần trung tâm phố cổ
2 people find it helpful
Giangthiyen
8.5
/10
Reviewed 150 week(s) ago
Nice hotel, lovely staff, affordable price.
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2 people find it helpful
DT
Do Thi N. Q.
5.9
/10
Reviewed 154 week(s) ago
The advantage is that the room is quite close to the center of Hoi An. Clean and hygienic enough. no problem if I check out 6 hours late. Instead of checking out at 12 noon, I checked out at 6 pm to have a place to store my things. Because the hotel charges 6 hours higher than the price I booked 1 night through the app. If you pay after 6 hours, you will be charged double. I don't understand how to do business like that. Not to mention the hotel reports that there are 10 bicycles for guests to use. But there is always no car. I went out at 11pm and still only had 2-3 units. And the staff always suggest me to rent a bicycle
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2 people find it helpful
Accommodation's Reply
13 Jul 2022
Welcome!
EMM Hotel Hoi An would like to send our sincere thanks to you for choosing our hotel to stay in the past time and for taking your valuable time to submit a review through Traveloka. We are very appreciative and grateful for your very positive feedback about the hotel.
The hotel also regrets that there are things that do not seem to really satisfy you. Additional regulations for late check-out are publicly announced at the hotel. According to the recorded history, our family also has free use of bicycles at the hotel, we are very sorry that we did not serve enough bikes for all our family. The hotel will try harder and soon overcome this in the near future.
Hope the hotel will have the opportunity to welcome you back to EMM Hoi An Hotel in the near future. Thank you very much and wish you good health. EMM Hoi An Hotel Management Board
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NT
Nguyen T. H. T.
9.7
/10
Reviewed 162 week(s) ago
Khách sạn có nhiều cây xanh và rộng rãi. Rất thích hợp để nghỉ dưỡng. Nhân viên thì siêu siêu nhiệt tình và thân thiện
2 people find it helpful
n
ngocyen
8.5
/10
Reviewed 163 week(s) ago
More than great. The hotel is near the old town, clean, enthusiastic staff, spacious garden swimming pool, lots of beautiful virtual living corners.... I was very happy when the hotel upgraded the room to a room with a super nice balcony.
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2 people find it helpful
Accommodation's Reply
10 May 2022
Welcome, honored guests,
EMM Hotel Hoi An would like to send our sincere thanks for choosing our hotel to stay in the past time and spending your precious time at EMM Hoi An hotel. We are very appreciative and grateful for your very positive feedback about the hotel.
Hope the hotel will have the opportunity to welcome you back to EMM Hoi An Hotel in the near future.
Thank you very much and wish you good health.
EMM Hoi An Hotel Management Board
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Pham T. T. N.
9.7
/10
Reviewed 163 week(s) ago
Really very satisfied, beautiful hotel, great service, the staff is called enthusiastic from start to finish, wild darling. Food is ok too. I will be back
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3 people find it helpful
PD
PHAM D. T.
9.4
/10
Reviewed 164 week(s) ago
Beautiful hotel, friendly staff, airy space with lots of trees. My favorite place is the breakfast area overlooking the swimming pool. Will come back if I have a chance to vacation in Hoi An.
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2 people find it helpful
Ld
Le duc c.
9.7
/10
Reviewed 171 week(s) ago
Clean hotel, enthusiastic staff, will come back. It's great here
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2 people find it helpful
Accommodation's Reply
13 Apr 2022
Hi!
Thank you for your review of EMM Hoi An hotel. We hope to have the opportunity to welcome you again in the future.
Wishing you good health.
Hotel Management Board
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Vu Thu H.
9.7
/10
Reviewed 222 week(s) ago
I have always loved this hotel and is always the choice for every vacation in Hoi An
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NN
Nhm N. H. T.
10.0
/10
Reviewed 235 week(s) ago
The hotel, the staff members and the food were all excellent
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1 people find it helpful
NV
Nguyen V. T.
8.8
/10
Reviewed 258 week(s) ago
My family and I are very satisfied, near the center of the old town, convenient for travel.
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bui thi thuy le minh anh
8.5
/10
Reviewed 258 week(s) ago
great. near the center. nice swimming pool
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1 people find it helpful
LN
Ly Na
8.5
/10
Reviewed 258 week(s) ago
Near the old town, nice view, nice room, enthusiastic and cute staff. I book a room during the discount period but still get a free room upgrade
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NM
Nguyen M. H.
6.0
/10
Reviewed 261 week(s) ago
Air conditioner is weak, elevator is not working
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3 people find it helpful
LT
Le Tien T.
Family
9.7
/10
Reviewed 303 week(s) ago
I have a great stay here. Beautiful hotel, friendly staff, delicious food. Near the center.
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2 people find it helpful
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