Clean room and nice staff

Staff was very friendly and courteous. The TV or WiFi did not work and the hot water never worked for us.

Not all rooms have air conditioning. Rooms could be cleaner.

Exelente service, quiet area

I feel at home, all the staff is very friendly, 100% recommended

Very nice staff...

Everyone at the property was so nice and so welcoming. I felt at home

Excellent service

The price is great for the location and also breakfast included very generous portions, the rooms are very spacious and clean , but what I mostly like is the staff there very welcoming , professional and friendly,yes I would recommend this hotel and will come back gladly , thank you Expedia for the great prices offered and the easy cancellation policy too

Safe and good location 10/10

Good reception

Muy buen servicio y atención. Las personas que allí trabajan son muy amables.

The staff service was amazing! Forever grateful with the team.

No hot shower

Didn’t clean our room

Love the traditional style Colombian buildings. Nice and helpful staff especially as we don't speak Spanish.

I will come back, again

Great location - away from craziness, but only a short downhill walk. Very friendly and helpful staff. Pool was pretty, but too cold for us. Room needs updating. A/c didn’t work.

Two of us recently stayed here for a week. Very well located. Very safe, quiet, but with very easy walking access to great food – expensive or reasonable, supermarkets, cafes, bars, night time madness, and bus transport to for example to The Rock. Cannot comment on safety of the bar area at night, but it heaves. Once again, no Spanish, Google Translator is a revelation. Walk down the hill, very cheap taxi back up. Or walk if that's where you want to spemd your energy. The place has seen better days, including our room 5, and needs some love, looked out on car park. But we had a fridge, a huge bed, lots of space, wifi, OK bathroom. Good breakfast. This place was OK and a good find.

This hotel felt more like a hostel than a hotel. Our room was very small and extremely basic. The TV didn't work and the carpet was threadbear. Nobody spoke English but luckily my daughter could speak some Spanish so we managed to communicate but all the staff we encountered were very friendly. The outside pool area was pleasant, we sat there for a couple of hours during our stay but didn't venture into the water. The breakfast was also nice enough every morning.