Overall Ratings & Reviews Fraser Island Retreat

Very nice apartment complex, very helpful staff, great location

Lovely location and staff especially Tania were great. Room was great. Loved our short stay.

Quiet private and remote

We stayed for one night, the staff were very accommodating as I had to increase the number of people staying. The room was clean and tidy and the separate toilet/shower room looked fresh and newly renovated. The staff were able to provide gluten free meals and the food and drink was also really good. Would recommend as conveniently located and the service and accommodation was very good. Thanks again.

Our room was very clean also our bed linen and doonas. The staff were very helpful and the manager was extremely helpful with organizing our second day of our trip with great suggestions on what to do.

Great central location to the island. Bar staff are always friendly, food is great and reasonably priced too.

Last stay was 8 years ago. Enjoyed the stay but facilities are getting ‘tired’.

Clean, nice room and great location.

Beautiful and relaxing, staff were all so friendly. Convenience of dining in if you wish, a relaxed bar. We went at peak summer so an extra fan/s would have been a bonus. A few steps to tackle to take your gear up. Refreshing pool was fantastic.

Room is big and clean.

The room was filthy. The people staying next to our room were up partying until 2am and the staff did nothing about it.

The room was not cleaned properly with sand, dust and rubbish under the beds and the lounge. Very limited cooking facilities in the room which is described as "two bedroom". In fact it is a single bedroom with the sitting area converted to a bedroom. The "camp kitchen was no more than a barbecue with a sink. Overall very expensive for second rate facilities. I would not recommend this place to anyone.

The bungalow was dusty. The shower is a shocker it does not drain properly you are standing in 20 mil of water all the time and the spray goes on the floor very dangerous. And to finish off I pulled the top sheet on the double bed back and there was all black pebbles on the white sheets that looked like a cockroach had been living there. Never again. Errol

Friendly service

The staff were all so friendly . We had a lovely stay . The cabins were clean and comfortable .

Parking away from cabins was not ideal as our cabin was one of the furthest away from the car park. A kitchenette setup would be ideal.

Great accommodation as an alternative to camping. Basic but every you could need

Nice well kept property. Clean Large rooms. Excellent owners and staff. Property lacks AC but the island cools of after 10.00 pm so not a big deal. I would suggest to the owners to lock the pool area during restricted hours as some guests decided to use the pool late at night disturbing other guests with the noise they made.

Mould throughout the bathroom, shower and toilet. Thick layer of dirt and dust under the beds and refrigerator which we had to move so that the curtains would stay shut so that you couldn’t see into our room. Non smoking, yet the smoking area is directly outside the window to our room. Windows could be opened from outside the room. Pictures of this room on the current listing reflect the rooms much better than on the listing when we booked over 6 months ago. We were very unpleasantly surprised by the detached bathroom across and down the hallway, however this is better described in the current listing. Staff on check in were lovely. Decking between pool and rooms need repair as some are missing and many are damaged.

Plenty of room but up and down steps all the time